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Better Safe Than Sorry: How To Implement An Event Crisis Communication Plan

Endless Events

If you’re stuck in a jam, today’s talk on event crisis communication is for you! This is why knowing about event crisis communication is an absolute must. Our amazing host Alex Plaxen is here to walk you through how to implement an event crisis communication plan! And the reality is everyone needs to be trained.

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How DMCs Can Help You Manage the Unexpected

ADMEI

The EPCP teaches that preparedness is "a continuous cycle of planning, organizing, training, equipping, exercising, evaluating, and taking corrective action to ensure effective coordination during incident response. Will travel routes be affected? Contracts : Are your contracts with venues and vendors solid?

MICE professionals

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Marriott’s ‘Meet with Momentum’ Creates Community Like None Other

Smart Meetings

Multiple representatives on the panel advised planners to evaluate contracts more carefully than ever—don’t pre-assume anything as a given if it isn’t explicitly stated in the contract. Read More: Tips for Negotiating Your Next Big Event Contract During the open Q&A, planners aired frustrations—contracts are time-consuming already.

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How Meeting Profs Can Find the Right Event Tech

Smart Meetings

Cross-training staff allows you to delegate tasks to team members so that multiple people can support when needed. Event planners looking to scale up for the future may want to look at: advanced ticketing, task management, discount codes, sessions tracking, robust e-mail marketing and communications.

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Top Hospitality Heroes Win Housekeepers Award

Smart Meetings

The last two years, of course, have been fraught with fear of Covid contraction—and for no one more so than the essential workers charged with maintaining the cleanliness and order of dozens, sometimes hundreds of hotel guest rooms. But despite the danger, hotel housekeepers were and continue to be on the front lines of hospitality.

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N.Y. Passes New Hospitality Laws Aimed at Human Trafficking

MeetingsNet

All customer-facing employees at hotels must now be trained to recognize signs of trafficking, while information helpful to victims must be posted in public. According to this article by law firm Littler Global , the new laws require hotel owners to provide specific anti-human-trafficking awareness training to employees.

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Planners Face Changes in Their Hotel-Sales Relationships

MeetingsNet

On Global Meetings Industry Day, hospitality-sales veterans detailed how availability, contracting, and staffing will be different for meetings after the pandemic. There’s been more transparency shown in the communications during the pandemic environment,” which she says will shape the planner-hotelier relationship from now on.

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