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United by Passion: Female Hospitality Leaders Lift Everyone Up

Smart Meetings

Women’s History Month is a fitting time to look at the leaders in our midst—regardless of their title—and learn from their heroic approach to hospitality innovation. Some have worked in hospitality their entire careers, while others found their own routes to their roles.

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Industry Leader Steve O’Malley Predicts the Future of ‘Noble’ Hospitality Work

Smart Meetings

When Smart Meetings met with him after the lights had turned off and asked about his more than 34 years at Maritz, his roots in the hospitality industry and expansive volunteer roles with MPI and SITE, O’Malley said, “Humility is just the ability to look back and understand how lucky you are. My career was a series of fortunate events.”

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4 Lessons Learned from The Hospitality Show

Smart Meetings

The Hospitality Show offered a mix of great insights and lessons to take home More than 3,500 attendees came together at the first-ever Hospitality Show at The Venetian Conference Center & Expo in Las Vegas June 27-29. F&B operates very differently than it did pre-pandemic, we’ve clustered a lot of positions.

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New Book Turns Hospitality Business Leaders in More Productive Direction

Smart Meetings

Teams need to find their footing with new people and new rules of engagement in the marketplace—because the customers are changing, too,” the author and School of Hospitality Business at Michigan State University Alumni Board president says. Managers have to learn how to lead and set examples like never before.

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Why is DEI Critical to the Hospitality Industry?

Smart Meetings

This resource introduces foundational practices to assist professionals in the hospitality industry who aspire to host successful events welcoming and accepting all stakeholders to feel a sense of genuine inclusiveness. DEI impacts the hospitality industry with the three pillars: education, inclusive marketing and supplier diversity.”

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Black History Month Highlights Rich Legacy of Contributions to Hospitality

Smart Meetings

ESPA President Jacquelyn Denise Reid on how hospitality can expand the definition of inclusive Celebrating the contributions of more than 13% of the U.S. I also use the opportunity to speak to students about the groundbreaking accomplishments of Black people in finance, medicine, technology, science and in hospitality.

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Helping Hospitality Students Transition from Campus to Career

ADMEI

Helping Hospitality Students Transition from Campus to Career 20 February 2024 Heading into a career right after college can be a daunting task for many graduates, especially transitioning from academic classes to the professional world. The new application period is open, and 2025 applicants are encouraged to apply.