May, 2024

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Industry Leader Steve O’Malley Predicts the Future of ‘Noble’ Hospitality Work

Smart Meetings

For Maritz Chief Operating Officer Steve O’Malley, winning the MPI Foundation Industry Leader Award in front of his friends and family in the flower-draped Mellwood Art Center during World Education Congress’ President’s Dinner in Louisville, Kentucky, was a time to reflect on how he accidently found the meetings industry—and whether those same accidents of chance are available for the next generation of meeting professionals.

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European tourism recovery continues into 2024, with travel expenditure expected to hit record numbers

ETC Corporate

Europe’s tourism industry is experiencing a robust recovery in the first months of 2024. Based on data from reporting destinations, foreign arrivals (+7.2%) and overnights (+6.5%) in the first quarter of the year surpassed 2019 figures. This continues the upward trend observed in 2023, which recorded foreign arrivals 1.2% below 2019 levels, and nights just 0.2% below.

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MICE professionals

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3 Reasons to Hire an Accredited DMC

ADMEI

3 Reasons to Hire an Accredited DMC 15 May 2024 In the dynamic realm of event management, trade shows serve as pivotal hubs for engagement, networking, and brand representation. A well-designed exhibitor booth not only attracts attention but also fosters meaningful interactions, driving the success of a Destination Management Company (DMC) and its events.

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Team Spotlight: Andrew Held

Advanced Travel and Tourism

Our next team spotlight features account executive Andrew Held. While new to the industry, Andrew is no stranger to the world of Travel and Tourism. A lifelong adventurer, Andrew is proud to have explored every state east of the Mississippi, most of Western Europe, and a good chunk of the Caribbean and Central America. He even boasts of having lived in Bermuda for 4 years!

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COVID-19 Travel Consumer Sentiment Study

TravelBoom and sister agency, The Brandon Agency, release new consumer sentiment study on travel amidst the COVID-19 second wave

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Cultural Awareness, Competence and Intelligence – Which Do You Have?

Motivation Excellence

When we speak about culture in a business setting, we are often referring to the general vibe of the company. It may be comprised of its goals, mission and vision statements, employee interactions and added non-cash company benefits, like charity days, and reward and recognition programs. Cultur al awareness, however, is a different topic altogether.

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Can sustainability itself serve as the reward for incentive travel qualifiers?

Pádraic Gilligan

Pádraic Gilligan, Managing Partner, SoolNua & Chief Marketing Officer, SITE In a recent session at IMEX Frankfurt, I had the privilege of participating in a panel discussion with fellow business events professionals Irina Graf (The MICE Blog), Gregory Baur (Zurich Convention Bureau) and Marvin Zemp (Luzern Convention Bureau). The focus of our session was on.

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Research Spotlights Present and Future Challenges for Planners

Convene by PCMA

Late attendee registrations and room-block bookings continue to vex meeting planners, but those are not the only challenges they face. As attendance for in-person meetings continues to grow, planners face myriad challenges including late registrations and room-block bookings, according to results of the “7th Annual State of the Meetings & Convention Industry” study.

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How to Elevate Your Trade Show Booth Experience

ADMEI

How to Elevate Your Trade Show Booth Experience 08 May 2024 In the dynamic realm of event management, trade shows serve as pivotal hubs for engagement, networking, and brand representation. A well-designed exhibitor booth not only attracts attention but also fosters meaningful interactions, driving the success of a Destination Management Company (DMC) and its events.

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The importance of cultural experience when creating guest experiences

EHL Insights

This article explains how positive guest experiences and cultural experiences go hand-in-hand in hospitality. Having lived and worked all over the world – or pretty much – one of the things I am particularly conscious of is culture. I make a point of reading up on a culture – a country’s history, its people, customs, and religions; not to mention understanding its cuisine and gaining an appreciation of the language.

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The Future of Events: Hear From Experts on Sustainability, AI, and Event Data

Bizzaboo

To help event professionals like you get a better idea of what the future of events looks like, we recently hosted a webinar, Back to the future: The status of 2024 event industry trends, that featured four expert event professionals: Emmanuel Gotsis , vice president of experiential strategy at Freeman Kayla Drake , director of field marketing at Apollo.io Tess Vismale , founder and CEO of iSocialX Matthias Gutzmann , founder of DPW Not only did this webinar feature a look at current trends, but

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Evolution of the DMC:Renewing Business Relationships with Deeper Trust, Transparency & Understanding

The evolution of the DMC industry requires that it embark upon a renewed relationship with clients that is built upon transparency, trust, and understanding.

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“Meeting Room of the Future” Report: 4 Takeaways for Planners

MeetingsNet

The latest look at how operators of residential and non-residential conference venues are adapting to groups’ changing needs. According to the 2024 "Meeting Room of the Future" report from the International Association of Conference Centers, enhancing the attendee experience is top of mind for conference-center operators, especially in ways that cater to the younger generations who are becoming more of the audience.

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Smart Moves in Hawaii, New Orleans and More

Smart Meetings

Gary Spencer and Erika Kauffman Gary Spencer (left) and Erika Kauffman (right), Highgate Real estate and hospitality management company Highgate expands its Hawaii leadership team with two new appointments. Spencer is appointed as senior vice president of sales & marketing, luxury, lifestyle & Hawaii. He brings over 30 years of experience in sales, marketing and hospitality to his new role, in which he will oversee an integrated sales, marketing and communications strategy for Highgate’s

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Waste Not, Want Not: Making Leftover Event Materials Serve the Community

Convene by PCMA

The Philadelphia Convention and Visitors Bureau conducted an online auction for fans to get signage, like the one shown here near Philadelphia City Hall, from WrestleManiaXL, which took place in April in the city. (Photos courtesy PHLCVB) In early April, when WrestleMania returned to Philadelphia for the first time in 25 years to make its debut at Lincoln Financial Field, more than 145,000 World Wrestling Entertainment (WWE) fans attended over two nights — making it the highest-grossing event in

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Aviasales reports surge in travel from Central Asia to GCC at Phocuswright WiT Middle East 2024

Travel Daily Media

The post Aviasales reports surge in travel from Central Asia to GCC at Phocuswright WiT Middle East 2024 appeared first on TD (Travel Daily Media) Travel Daily Media. Representative Image Aviasales, the metasearch travel platform, presented compelling data at the recent Phocuswright WiT Middle East 2024 conference showing a significant increase in travel activity between Central Asian states and the Gulf Cooperation Council (GCC) countries.

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GATE College's Impact on Businesses, Communities, and Places

EHL Insights

Discover how GATE College in Nepal leads the way in regenerative hospitality, shaping a sustainable future for the industry through collaboration, innovation, and community engagement.

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Satellite Events: How Localized Gatherings Can Help Scale Your Event Strategy

Bizzaboo

You’ve mastered the art of event evolution — from in-person to virtual to hybrid (where in-person meets virtual). But have you added satellite events to your strategy? According to the inaugural Gartner® Magic Quadrant™ for Event Technology Platforms , there’s a noticeable shift in the event industry from large, travel-heavy conferences to smaller, localized events.

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Want Meetings with Year-Round Impact? Use These Strategies

MeetingsNet

To extend engagement and reinforce messaging, build a plan to connect with attendees before and after in-person events. Part one of our feature on pre- and post-event strategies for year-round impact Organizations set lofty goals for their in-person meetings: educating participants, building business relationships, enhancing brand visibility, recognizing excellence, boosting business momentum, and so on.

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Smart Moves in Orlando, Anaheim and More

Smart Meetings

Davis Meyer and Sean Smith Davis Meyer (left) and Sean Smith (right), Visit Greater Palm Springs Visit Greater Palm Springs makes two new appointments to support its government relations and economic development initiatives. Meyer is promoted to the role of vice president of government and industry relations. She has been with Visit Greater Palm Springs in 2017, most recently holding the position of senior director of community engagement.

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Discover the Diversity of Philadelphia

Convene by PCMA

Philadelphia’s diversity, inclusivity and accessibility make it the ideal spot for a meeting where everyone feels at home. As a meeting planner, you know that the most successful events are inclusive, making every participant feel welcome. The Philadelphia Convention and Visitors Bureau was the first CVB in the United States to establish a division dedicated to highlighting the city as a diverse, equitable, inclusive and accessible location for meetings, events, conventions and visitors.

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The 5 Basic Building Blocks of a Successful Online Presence

Tourism Tiger

Discover the essential steps to take when setting up your tour business online, from registering your domain and choosing your website host to the content and design aspects of your site.

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Creating a memorable guest experience with personalization & storytelling

EHL Insights

In the world of hospitality, experiences play a crucial role in creating lasting memories for guests. While everyone may talk about the ideal guest experience, it's essential to recognize that not all experiences are created equal. What truly sets a guest experience apart and makes it unforgettable? Personalization is obviously key. Tailoring each interaction to the individual guest's preferences and needs can elevate a stay from ordinary to extraordinary and as a result, be highly memorable.

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Industry leaders call for ‘Radical Collaboration’ at Sustainable Skies World Summit 2024

Travel Daily Media

The post Industry leaders call for ‘Radical Collaboration’ at Sustainable Skies World Summit 2024 appeared first on TD (Travel Daily Media) Travel Daily Media. Virgin Atlantic and British Airways CEO’s call for ‘radical collaboration’ between Government, aviation fuel providers and the wider industry to reach net zero by 2050 Sustainable Skies World Summit 2024.

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Helping Attendees Defeat Jet Lag

MeetingsNet

InterContinental properties now offer guests access to the Timeshifter app to acclimate quickly coming into meetings and then going home. With wellness a growing component of business events, both planners and suppliers are creating different ways to help attendees feel good before, during, and after meetings. One of the latest such developments: InterContinental Hotels is partnering with Timeshifter, a mobile app that creates personalized jet lag-mitigation plans for travelers, to offer the ser

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New and Renovated Special: A Milestone for The Venetian Resort Las Vegas

Smart Meetings

The most expensive hotel renovation ever seen marks the venue’s 25th anniversary The Venetian Resort Las Vegas is celebrating a $1.5 billion reinvestment project, said to be the most expensive redo in hospitality history, including a grand slew of property-wide renovations, new programming and fresh culinary additions. Alongside it all, the resort will celebrate its milestone 25th anniversary with special programming throughout the weekend of May 3-5.

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A Hands-On, International Group Travel Solution with ABTS Convention Services

Convene by PCMA

ABTS is the only provider of white glove travel, lodging, concierge, and compliance services for international attendees of major medical association events, ABTS is right where you need them to be. ABTS Convention Services is the premier name in international group housing and travel for attendees of medical meetings, providing white glove service every step of the way.

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Solve Problems Together: Liz Lathan’s Spin on The Three Questions

Conferences that Work

The other day, Liz Lathan told me about a version she invented of my core peer conference process The Three Questions. She uses it to solve problems together at Community Factory ‘s Spontaneous Think Tanks and Club Ichi , her community for B2B event marketers. The classic version of The Three Questions , described in detail in all my books , invites open responses.

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What skills do you need for a career in hospitality and tourism?

EHL Insights

Although technical skills such as accounting, financial analysis, and marketing are crucial for hospitality & tourism managers, soft skills play a vital role in excelling in this people-centric industry.

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Cruise Europe holds successful conference in Stockholm

Travel Daily Media

The post Cruise Europe holds successful conference in Stockholm appeared first on TD (Travel Daily Media) Travel Daily Media. On 14–16 May, the Cruise Europe network held its annual general meeting and annual conference in Stockholm. Over a couple of beautiful summer days, visitors were able to experience Stockholm as a popular cruise destination and a sustainable, premium destination.

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5 Ways to Plan Life Sciences Events for the Tech-Driven Age

Skift Meetings

Skift Take: Life sciences events are more important than ever as face-to-face meetings return in force. Here’s how event planners can keep pace with rapid change in the industry, take advantage of accelerating tech innovation, and support the professionals tackling the top health challenges of the day.

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New and Renovated: Art Hotels Around the Globe

Smart Meetings

International hotels with vibrant art scenes, inside and out Three new hotels open in vibrant international locations, and each features a robust collection of curated art that celebrates the local culture and local artists, in addition to standing in exciting areas, so guests can explore all the art within and beyond the hotel space. From boutique to lifestyle to luxury, these new and renovated spaces offer an immersive atmosphere, no matter what size meeting you’re holding and what type of hot

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Tech Company’s AI Reporter Helps Meeting Attendees Be in Two Places at Once

Convene by PCMA

Every year, Siemens AG, the global technology company, gathers its top leaders from around the world for an internal meeting it calls the Siemens Business Conference. At last October’s event in Munich, Germany, where the agenda included main stage presentations plus five breakout stages, Stephen Rose, Siemens AG’s head of global communication services, and his colleagues faced a challenge most meeting organizers would love to have.

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5 Reasons I’m Grateful for My Clients After 40+ Years of Consulting

Conferences that Work

I got my first paid consulting job in 1983, solving IT problems for a lumber yard. I’ve been a consultant ever since. I’m so grateful to the hundreds of clients I’ve served over the last 40+ years. Here are five reasons why I’m grateful for my clients. 1—It’s always a people problem I was a technology nerd when I got that first gig.

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Hospitality Management Careers: Top 10 Positions within a Hotel

EHL Insights

If you love hotels, then you will be glad to hear that they offer many amazing career paths. There are many diverse positions within a hotel but in this article, we will cover 10 possible career paths that hotel lovers should consider. From concierge to reservation manager, you have many key roles, all of which are vital to ensuring hotel operations run smoothly.

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Virtuzone set to host the second edition of LaunchPad 2024 event in Dubai

Travel Daily Media

The post Virtuzone set to host the second edition of LaunchPad 2024 event in Dubai appeared first on TD (Travel Daily Media) Travel Daily Media. Neil Petch, Chairman and Co-founder of Virtuzone Following the success of the first LaunchPad event, Virtuzone, a leader specialising in business setup and corporate services, announces its highly anticipated second edition, LaunchPad 2024: Mastering Business Setup and Tax Strategy in the UAE, an exclusive event designed to empower entrepreneurs and fos

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RIMS Enhances Security Measures for RISKWORLD in San Diego

Skift Meetings

Skift Take: Extra security precautions were put in place at this year’s RIMS RISKWORLD conference in San Diego after an active shooter situation shut down the final day of the 2023 conference in Atlanta.