April, 2024

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American Airlines Eases Pet Policy

Smart Meetings

As American makes it easier to travel with pets, what will this mean for passengers? The next time you’re on an American Airlines flight, don’t be surprised if things look a little, well, furrier. American recently updated its pet policy, which could serve as encouragement to travelers—specifically, those who normally leave their small friends at home or try to pass them as support animals—to bring them along.

Airlines 278
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The 2024 Travel Outlook Survey Results: What are DMO’s Marketing Priorities?

Advanced Travel and Tourism

Our 2024 Travel Outlook survey highlights DMOs’ Marketing Priorities, with professionals from destination marketing organizations (DMOs) emphasizing brand awareness as their top goal for 2024, even surpassing the importance of increasing visitor numbers. Brand awareness, indicated by 40% of respondents, is deemed crucial for destinations in generating demand and emerging from the recent pandemic years.

Marketing 241
MICE professionals

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How to Write a Winning Proposal for Any Client

ADMEI

How to Write a Winning Proposal for Any Client 10 April 2024 Writing a winning client proposal is both an art and a science. Historically, Destination Management Companies (DMCs) adopted the practice of presenting highly personalized proposals to clients, showcasing unique event designs, vendors, and ideas. However, this approach typically involves disclosing your intellectual property, which is only advisable with a client agreement such as a Letter of Intent/Engagement in place.

Proposal 200
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Get to Know ME with Claire Urness

Motivation Excellence

Meet Claire Urness, from our Performance Management team! She hasn’t been with us a year quite yet, but she’s already found she feels right at home in our Schaumburg headquarters. A self-described “shy person,” we appreciate her willingness to sit down with us for this month’s Get to Know ME edition. Read on and watch our short video to learn more about Claire!

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COVID-19 Travel Consumer Sentiment Study

TravelBoom and sister agency, The Brandon Agency, release new consumer sentiment study on travel amidst the COVID-19 second wave

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Incentive travel is changing, but is it changing fast enough?

Pádraic Gilligan

by Pádraic Gilligan, Managing Partner, SoolNua & Chief Marketing Officer, SITE More questions than answers Last year at SITE we celebrated the 50th anniversary of our formation in 1973. One takeaway for me after a golden year of celebrating incentive travel excellence was the realisation that, in 50 years, incentive travel hasn’t really changed that.

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Harnessing Big Data for Personalized Event Experiences

Traveler's Q

In our digitally driven era, the essence of connectivity is evolving, pushing the boundaries of traditional event planning into a realm where every interaction can be personalized. The catalyst behind this transformation? Big data. This powerful tool redefines how companies host conferences, turning them into a mosaic of personalized experiences that leave a lasting imprint on attendees.

Events 130

More Trending

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The 2024 Travel Outlook Survey Results are Here

Advanced Travel and Tourism

Even with sophisticated data and consumer profiling, success relies on the basics — that is, the right time, right place, right message directed at the right audience. When you’re thinking about how you can best reach travelers and potential travelers as they move across their digital journey, these four considerations are the key to success. Sounds simple enough?

Travel 234
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5 Tips for Engaging with First-Timers at Annual Events

ADMEI

5 Tips for Engaging with First-Timers at Annual Events 24 April 2024 No matter what kind of yearly event you’re planning, every attendee matters. However, walking into an unfamiliar setting for the first time can be especially daunting — so engaging well with first-time attendees can set the tone for their entire relationship with you. As Destination Management Companies (DMCs) consider how to effectively engage with first-timers at annual events, it’s important to remember that although they’re

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7 Restaurant Trends Resorts Need To Hop On (Right Now!)

Dana Communications

Craving an increase in RevPOR? Get your fill of guests (and locals) in your restaurants. With nearby eateries pulling out all the stops to tempt diners, we know that’s easier said than done. But just a few tweaks to your F&B operations and menus can have you leveraging seven of the latest culinary trends to seat more and more patrons. A Feast For The Senses It’s not enough to whip up great tasting food.

Trends 137
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Travel deeper, not further – a new model for sustainable incentive travel?

Pádraic Gilligan

Pádraic Gilligan, Managing Partner, SoolNua and Chief Marketing Officer, SITE Turning Adversity into Opportunity Late of Lonely Planet, Oliver Smith found himself out of a job due to the pandemic. He quickly turned adversity into opportunity by visiting ancient pilgrim sites in the UK, eventually monetising his experiences in the form of a new publication, Read more » The post Travel deeper, not further – a new model for sustainable incentive travel?

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Evolution of the DMC:Renewing Business Relationships with Deeper Trust, Transparency & Understanding

The evolution of the DMC industry requires that it embark upon a renewed relationship with clients that is built upon transparency, trust, and understanding.

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Exploring the Metaverse for Corporate Event Experiences

Traveler's Q

In an era where digital innovation reshapes our interaction landscapes, the traditional confines of corporate events are being reimagined. The metaverse, a burgeoning virtual reality (VR) space, stands at the forefront of this transformation, offering a realm where physical boundaries dissolve. This digital dimension invites companies to redefine engagement with employees, clients, and stakeholders, promising an era of limitless possibilities.

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Smart Moves in Chicago, Colorado and More

Smart Meetings

James Barnett James Barnett, Deer Path Inn Deer Path Inn welcomes Barnett as general manager and innkeeper. He will oversee all daily operations at the inn at the monumental moment of its 95 th anniversary this year. Barnett was born in Australia and began his hospitality career at New South Wales ski resort Thredbo, before moving on to general manager roles in London and Chicago.

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The 2024 Travel Outlook Survey Results: Slicing Up the Paid Media Pie

Advanced Travel and Tourism

Reaching repeat visitors and driving the right prospects requires having multiple paths from engagement to conversion. Based on our recent findings and given all the options at their disposal — both digital and traditional — how are DMO marketers planning to allocate paid media resources in 2024? When asked about directing American Rescue Plan Act (ARPA) funds toward marketing efforts, a significant number (18%) indicated they would be spending more on paid media in 2024.

Media 217
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First Business Event in Las Vegas Sphere

MeetingsNet

The keynote address for HPE Discover 2024 will use the venue’s 160,000-square-foot wraparound screen as the band U2 did a few months back. When Hewlett Packard Enterprise brings its HPE Discover 2024 conference to the Venetian Convention and Expo Center in mid-June, attendees will have to walk a bit farther than usual to take in the keynote presentation from HPE President and CEO Antonio Neri—but it’s unlikely that many of them will mind the inconvenience.

Events 139
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Quick Trips: How to Score Spontaneous Bookings

Dana Communications

The golden rule of traveling was always to book early, and the earlier the better. Jump ahead to today’s world of flexible work schedules and mobile-savvy globe-trotters and you’ll find that more and more people are choosing to book shorter, spur-of-the-moment trips on the fly. Here we unfold seven savvy strategies to attract last-minute bookers to your hotel.

Booking 133
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Earth Day 2024: Ending Single-Use Plastic

Convene by PCMA

r.World, a company that provides reusable service ware, estimates 4 billion single-use plastic cups are used annually at live events in North America. The official theme for Earth Day 2024 is “Planet vs. Plastic,” a call to arms issued by Earthday.org to reduce all plastic production by 60 percent by 2040 and to rapidly phase out all single-use plastics by 2030.

Venue 116
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Tech-Infused Weddings: The Allure of VR and AR in Modern Matrimony

Traveler's Q

Have you ever dreamed of a wedding in Paris or on a secluded beach? Now, imagine bringing that dream to life from anywhere in the world. Welcome to weddings in the age of virtual reality (VR) and augmented reality (AR). The Evolution of Wedding Planning Gone are the days when wedding planning was confined to tangible, physical limitations. Enter the revolutionary era of tech-infused weddings, a nexus between tradition and cutting-edge technology.

Proposal 130
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Lessons Learned at IACC 2024

Smart Meetings

Luxury language and presentation tips IACC 2024 in Basking Ridge, New Jersey was centered around empowering attendees to be seen, heard and respected as they drive their careers forward as leaders in the meetings and events industry. Quinn Conyers was the keynote speaker to kick off the event, driving home her message of self-presentation and “luxury language to be an effective leader.

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The 2024 Travel Outlook Survey Results: Appealing to the Traveler’s Niche Interest

Advanced Travel and Tourism

“Local gastronomy, nature, wellness and rural tourism experiences will take centre stage in travel in 2024.” SANDRA CARVAO Chief of Market Intelligence & Competitiveness, World Tourism Organization (UNWTO) “Jack be nimble, Jack be quick…” Since 2020, destination marketers have had plenty of practice with skills like pivoting and flexibility. Watching consumer travel trends to stay ahead of the curve is essential for a nimble organization.

Travel 183
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When to Embrace Change—and When to Hold Your Ground

MeetingsNet

A veteran planner explains how to push back tactfully but effectively when a proposed change isn’t for the better. During the 12-hour educational marathon hosted by Meeting Professionals International on April 11—Global Meetings Industry Day—one session presenter touched on a delicate issue that surely had all the business-event planners in attendance nodding along: Yes, change is essential and inevitable.

Rehearsal 114
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Luxury experiences: When luxury meets hospitality

EHL Insights

The luxury industry is undergoing a change. As a result, its products are reaching more and more people. In order to avoid losing exclusivity and uniqueness, many brands are now relying on ‘experiences’. These are enabling them to strengthen their relationships with their customers, offering them a unique experience without sacrificing status or reputation.

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Is the RFP Process for Events Getting Easier or Harder?

Convene by PCMA

Showcase — presented by PCMA and Destinations International during Business Events Industry Week in Washington, D.C. — began with a discussion about “The State of Sourcing.” (EPNAC photo) The topic for panelists participating in “The State of Sourcing” discussion kicking off Showcase — presented by PCMA and Destinations International on April 10 during Business Events Industry Week in Washington, D.C. — was RFPs: the good, the bad, and the ugly.

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Revolutionizing Event Management: How AI is Shaping the Future Now

Traveler's Q

Imagine your next event planned by a genius mind that never sleeps—welcome to the era where artificial intelligence (AI) transforms event planning into an art form. The introduction of AI into the realm of event planning marks a pivotal shift, turning mundane tasks into a canvas for innovation. The implications of this transformation are profound, as AI not only streamlines operations but also elevates the attendee experience to new heights.

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Meeting of the Minds: Discover Professional Growth Secrets

Smart Meetings

On this episode of Meeting of the Minds, Smart Meetings is joined by Jaclyn Bernstein, president and owner of Empire Force Events, and Alexis Dick, an event planner at HARDI. The two professionals discussed not only how to build networks and maintain them, but the value these relationships add to a person’s professional life and how they can evolve.

Meeting 261
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The 2024 Travel Outlook Survey Results: What are DMO’s Marketing Priorities?

Advanced Travel and Tourism

Our 2024 Travel Outlook highlights DMOs’ Marketing Priorities, with professionals from destination marketing organizations (DMOs) emphasizing brand awareness as their top goal for 2024, even surpassing the importance of increasing visitor numbers. Brand awareness, indicated by 40% of respondents, is deemed crucial for destinations in generating demand and emerging from the recent pandemic years.

Marketing 181
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3 Lessons for Planners from Global Meetings Industry Day

MeetingsNet

For an industry that often seems invisible, GMID is its annual coming-out party. Here are some useful takeaways from the day’s educational sessions. Held this year on Thursday, April 11, Global Meetings Industry Day is “an international day of advocacy showcasing the undeniable value that business meetings, trade shows, incentive travel, exhibitions, conferences, and conventions bring to people, businesses, and communities,” according to the U.S.

Planner 105
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Bounce Back Stronger: Analyzing and Learning from Event Failures

Bizzaboo

The truth hurts, but not all events are successful. Event failures are common and can be a major setback for any event organizer or company. But instead of dwelling on the failure, it’s important to analyze and learn from it to bounce back stronger and build a more resilient event strategy. In this article, we’ll explore the importance of analyzing event failures and how they can lead to future event success.

Logistics 103
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Three Ways to Weave Local Culture Into Your Next Meeting in Calgary

Convene by PCMA

Head to Crescent Heights for some of the best views of Downtown Calgary. (ROAM Creative) As many major cities work on their downtown revitalization strategies, one city stands out as a role model that can help them harness new possibilities: Calgary. The third-most populated city in Canada is in the midst of a massive transformation that is best summed up by The Washington Post — “Almost every direction one looks in downtown Calgary,” the paper’s editorial board wrote in the middle of 2023, “the

Culture 116
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Tourism leaders from around the world will explore how entrepreneurship and innovation are transforming the global travel sector at ATM 2024

Travel Daily Media

The post Tourism leaders from around the world will explore how entrepreneurship and innovation are transforming the global travel sector at ATM 2024 appeared first on TD (Travel Daily Media) Brand TD. International policymakers and industry leaders are preparing to gather in the UAE for Arabian Travel Market (ATM) 2024, where they will examine how entrepreneurship and innovation are reshaping the global tourism industry.

Tourism 89
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GMID 2024: Events Scheduled for Global Meetings Industry Day

Smart Meetings

Meetings planners converge to share their experiences April 11th, 2024, marks the annual Global Meetings Industry Day (GMID) where meeting professionals all over the world will be able to share and learn from each other about the importance of the meetings industry on a global scale. Smart Meetings chatted with Geoff Freeman, president and CEO of U.S.

Meeting 246
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The 2024 Travel Outlook Survey Results are Here

Advanced Travel and Tourism

Even with sophisticated data and consumer profiling, success relies on the basics — that is, the right time, right place, right message directed at the right audience. When you’re thinking about how you can best reach travelers and potential travelers as they move across their digital journey, these four considerations are the key to success. Sounds simple enough?

Travel 164
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Knock, Knock … Are Your Attendees’ Rooms Secure?

MeetingsNet

Electronic hotel-room keycards with a security vulnerability puts a new risk-management issue on planners’ plates. A meeting professional’s responsibilities are far reaching, but they haven’t typically required knowledge of the host hotel’s guest-room door keycard system. That’s changed. A flaw with Dormakaba’s Saflok electronic lock—which are installed on several million doors in more than 13,000 locations (mostly hotels)—makes them relatively easy to hack.

Attendee 105
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Enhancing User Experience: Making Tourism Websites Accessible for All

Tourism Tiger

Explore the importance of accessibility in tourism websites, and learn how prioritizing inclusivity can amplify reach and enhance user experience. Discover essential tips for optimizing website accessibility!

Website 95
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The Anti-Diet Movement on Display at an Event for Dieticians

Convene by PCMA

Nutrition experts caution that the anti-diet movement is “hurting people at risk of health problems related to excess weight and a poor diet,” according to a recent story in The Washington Post. In March, I wrote about new research suggesting that the oft-recommended practice of intermittent fasting — abstaining from eating for 16 hours during the day — is actually detrimental to your health.

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ONYX Hospitality Group spotlights incredible MICE properties in its Malaysia Portfolio

Travel Daily Media

The post ONYX Hospitality Group spotlights incredible MICE properties in its Malaysia Portfolio appeared first on TD (Travel Daily Media) Brand TD. Left to Right: Amari SPICE Penang, Amari Johor Bahru, Amari Kuala Lumpur, OZO Georgetown Penang ONYX Hospitality Group, the prominent management company in Southeast Asia specialising in hotels and resorts, serviced apartments and luxury residences, is proud to showcase its remarkable MICE (Meetings, Incentives, Conferences, and Exhibitions) properti