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Language Interpretation Is the Next Wave in Virtual Meetings

Smart Meetings

Named one of the best inventions of 2021 by Time Magazine, KUDO is a real-time interpretation software company and virtual platform focused on providing language support for multilingual meetings. The software creates a platform from which real-time multilingual speakers interpret what’s being said at the event, for attendees.

Meeting 265
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How Hospitality Hiring Trends Can Improve Your Hotel Experience

Smart Meetings

Thanks to the increase in digital booking platforms and hotel apps, many business and leisure guests prefer to check in online rather than with a receptionist. Planners can expect a more automated lobby in the future, hopefully reducing delays. Some locations have gone as far as to install check in kiosks in their lobbies.

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Is the RFP Dead? Long Live Next Evolution of Booking

Smart Meetings

Editor’s Note: This article is the second part of Smart Meetings December 2021 issue Dash of Smart column. . Hotel sales teams are barraged with automated forms, lean staffs and limited information to determine what the customer really needs. There has also been a shortening of booking windows almost throughout 2021.

Booking 130
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5 Great Ways To Use SMS for Events and Retail Experiences

Eventtia

As Statista highlights, “In 2021, mobile users in the United States sent roughly 2 trillion SMS or MMS messages.” Manage Booking Appointment SMS communication can simplify online or in-store appointment bookings. Once the VIP checks in, the event organizer or retail director will receive an automated SMS notification.

Retail 118
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Sustainable Travel: Opportunities Digital Technology Provides for a Greener Business

AltexSoft Travel

A 2021 survey by Virtuoso revealed that 70 percent of respondents believe that traveling sustainably enhances their experience. In 2021, it declared that it aims to return to the position in the next 5 years. Other airlines such as Swiss , Austrian , Brussels Airlines , and others make use of the platform as well.

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Attention Meeting Planners: Instant Booking Is Finally Here

Skift Meetings

With many meeting planners and event organizers doubling up their bookings to compensate for postponed events from 2021 (and even 2020), it’s getting harder and harder to find hotel rooms and meeting spaces for groups both large and small. In reality, the real sticking point was a matter of hotel reluctance.

Booking 84
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Customer Experience Predictions Big & Small for 2022 & Beyond

ITA Group

Just when it felt like 2020 was about as off the rails as things could get, 2021 came along like, “Hold my coffee.” Engagement will continue to evolve as more of our lives are spent online. Automation at Scale. Automation is the biggest looming CX and EX challenge, with both positive and some negative fallout.