Smart Meetings

JUNE 29, 2022

The recent surge in “revenge travel” has been met with burnt out staff and slow service. Technology Creates New Staff Roles. People will need to be hired to design and manage these new customer-oriented technologies. With the emergence of increased technology-based jobs, more people can work remotely. Accountant.

Hospitality 245

Hospitality Trends Remote Automation 245

Smart Meetings

MAY 31, 2022

After two years of testing streaming platforms, meeting professionals are asking for more comprehensive solutions and a number of event technology companies have risen to the challenge. Why: “Attracting and retaining exhibitors is a crucial goal for our customers. Notified: Customized Cloud Services.

Meeting 246

Meeting Platform Vendor Networking 246

Smart Meetings

JUNE 28, 2022

Technological considerations play an important role in creating RFPs. Your technology can make or break your event. Make sure you fully understand the client expectations so your technology can support these expectations effectively. What level of customization is needed? What data do you need post-event? Vendor Support.

Technology 264

Technology Technology Event Apps Social Media 264

Smart Meetings

JULY 25, 2022

We look forward to providing our valuable customers and partners with the same level of service, attention and quality that they are used to,” he said in a statement. “As MPAV CEO Eric Lochner said he foresaw better support and more services—Five months later, he is confident that the company has lived up to expectations.

Registration 245

Registration Technology Technology Platform 245

Smart Meetings

JUNE 5, 2023

Marriott International President and CEO Tony Capuano kicked off the event by thanking the 314 association planner customers for sticking with the company and helping the hospitality industry recover so quickly. It should be able to combine customer requests with data from previous stays to create better end-products.

Technology 246

Technology Technology Planner Hospitality 246

Smart Meetings

MARCH 10, 2023

Booking Insights Destinations International presented its 2023 Showcase and also made an announcement that it would be forming a “strategic alliance” with Groups360 , the technology company that offers online booking strategies for meeting planners and connects group travel organizations and hoteliers.

Manufacturing 246

Manufacturing Fashion Events Booking 246

Traveler's Q

APRIL 4, 2024

Thanks to AI, each attendee can now experience a custom-tailored conference. AI’s data-driven approach allows for a richness in customization previously unattainable. Integrating AI technologies into your planning process may seem daunting, but the benefits outweigh the challenges. AI simplifies this complexity.

Management 130

Management Logistics Automation Networking 130

Smart Meetings

JULY 13, 2023

Following the recent completion of a $400-million expansion of Terminal 8 , the commercial redevelopment will include a redesign and expansion of the concessions program, including new dining, retail, duty-free shopping, performance space and new digitally enabled experiences for customers. The 165-seat, 8,168-square-foot (761 sq.

Airlines 246

Airlines Travel Travel Retail 246

Smart Meetings

APRIL 14, 2022

“Events should move from 3 days to 365 days, and from a week activation into a year-long activation with technology being a part of that solution,” said Giberti. Customers, sponsors, and exhibitors are demanding a different value proposition. Plus visitors and speakers want a different way to engage with the event.”.

Trade Show 246

Trade Show Virtual Events Sponsors Events 246

Smart Meetings

JULY 7, 2022

Employ a Guest Service Approach. Herrera recommends the “guest service approach” when engaging with uncooperative or disruptive attendees. He teaches staff to give them the best customer service possible. Is your staff trained in guest service de-escalation? Look for Near Misses. When was it last completed?

Training 290

Training Venue Seminar Regulations 290

Smart Meetings

FEBRUARY 11, 2022

It wasn’t until the pandemic that things really ramped up , spurring an increased interest in contactless technology in the hospitality industry, translating into more robots. A survey by Hotel News Resource found that 86 percent of respondents believe technology would help the industry, which has been slowly getting itself out of recovery.

Automation 246

Automation Hospitality Trends Website 246

Bizzaboo

MARCH 19, 2024

Bizzabo has been named a Leader in the 2024 Gartner® Magic Quadrant™ for Event Technology Platforms. Gartner defines event technology platforms as “tools that enable B2B marketers to execute virtual and/or in-person events for external audiences. These customer reviews include: “Great platform, even better customer service and support.

Event Technology 69

Event Technology Platform Technology Technology 69

Smart Meetings

JUNE 21, 2023

mile strip of beach and each has its own associated price tag, so those staying at one resort, as denoted by their wristband, could not meet friends and customers and dine at higher level resorts. It’s about professional development, networking and doing business and the customers who will be there.”

Logistics 314

Logistics Vendor Education Trade Show 314

Endless Events

JUNE 15, 2022

The job of an experiential marketer is to make that experience unforgettable and enjoyable, prompting the customer to develop an emotional bond with the product or brand. Incentivize customers to give their contact information with a giveaway, raffle, etc. And happy customers mean returning customers. Engage All Senses.

Marketing 296

Marketing Marketing Audience Social Media 296

Smart Meetings

MARCH 22, 2024

Along with expertise in corporate travel events and hotel contracting, he brings a passion for community service. With nearly two decades of hospitality management experience, he will oversee all daily operations, including marketing, food and beverage, rooms, guest experience and customer relations.

Hospitality 246

Hospitality Social Media Promotion Government 246

Smart Meetings

OCTOBER 18, 2023

From the looks of it meeting professionals should expect the industry to continue to accelerate in the upcoming year, most notably in its use of technology, as well as more meetings. Internal meetings have become an integral part of doing business,” said Gerardo Tejado, senior vice president of professional services for Amex GBT. “It

Remote 246

Remote Trends Social Media Event Marketing 246

Smart Meetings

FEBRUARY 14, 2024

Planners can also take advantage of onsite catering options, audiovisual equipment and event planning services. The old chairs were recycled through the Business2Schools charity initiative, which repurposes office furniture and technology for use in UK state schools. appeared first on Smart Meetings.

Sustainability 246

Sustainability Manufacturing Venue Sports 246

Endless Events

MAY 5, 2022

Event technology has finally become an integral part of our event strategies. It’s taken us many years, even though many event profs have been preaching about numerous benefits of event technology for ages. The pandemic sped up the adoption of technology and software solutions in the events industry.

Event Technology 317

Event Technology Benefits Technology Technology 317

ADMEI

MARCH 20, 2024

Access to industry thought leaders through association conferences exposes you to new technologies, methodologies, trends, and best practices, allowing you to best serve clients. Anticipating future developments allows you to plan proactively and mitigate potential risks associated with outdated practices or technologies.

Conference 235

Conference Destination Management Trends Consulting 235

Smart Meetings

APRIL 11, 2023

The Corporate Advantage: Exceptional Designs + Exceptional Service Citizen Watch America (CWA) offers a portfolio of leading and trusted brands for your business needs, including Bulova, Citizen, Frederique-Constant, Alpina, Bulova and Citizen Clocks, and Accutron, with prices ranging from $95 to $45,000 in retail value.

Retail 130

Retail Technology Technology Production 130

Smart Meetings

SEPTEMBER 29, 2023

Cote Family Destinations appoints Dresnin as chief people services officer. She has held executive positions at travel and technology companies throughout Europe and the Asia Pacific region and remains active as regional director to Asia/Pacific (APAC) for the Global Business Travel Association (GBTA).

Hospitality 242

Hospitality Human Resources Travel Safety Entertainment 242

Smart Meetings

JULY 14, 2022

In early July, financial technology company nCino made an explosive return to in-person events in collaboration with The Special Event Company (TSEC). The ninth nSight conference was held in Raleigh, North Carolina, an up-and-coming technology hub between three major universities. There is always a place for the virtual market.”

Rehearsal 246

Rehearsal Virtual Events Vendor Events 246

Smart Meetings

MAY 26, 2023

New ideas and technologies set to shake things up in 2024 Our industry declared the pandemic was a long-awaited opportunity to reimage events and brand experiences. Demand for Something New Humans are experiencing technological innovation at warp speed. But what really happened? It was the most crucial part of everything we did.

Healthcare 221

Healthcare Technology Technology Panel 221

Smart Meetings

SEPTEMBER 1, 2022

Jessica Austin, customer outreach coordinator for Unite Here, reports that there has been “a huge difference this year between hotels that offer good jobs versus those that don’t.” The model clauses allow planners to guarantee a certain level of service, clean rooms and the right to move to another location if needed.

Benefits 246

Benefits Contracts Contracts Hospitality 246

Smart Meetings

APRIL 6, 2023

New PURE Local Services tool builds RFPs for activities, decor and transportation What if sourcing activities, decor and transportation were as easy as checking boxes to produce an RFP for a venue? That is the vision of Fiona Volmrich, CEO of PURE Local Services, based in Park City, Utah.

Proposal 246

Proposal Platform Trends Vendor 246

Traveler's Q

MARCH 7, 2024

In addition, this trend is technology-driven, with platforms and tools aimed at enhancing the experience and measuring the success of these micro-networking events. Technology is becoming more advanced, which means the possibilities for creativity are endless. This is especially true when it comes to content.

Networking 130

Networking Event Apps Trends Events 130

Smart Meetings

JUNE 14, 2021

Mazmanian is director of account services, live events for virtual event platform Bluewater Technologies in Wixom, Michigan. Volm is senior vice president of sales and success for virtual and hybrid events platform Hubilo Technologies. In 2017, Pierce earned the Rising Star award with the property. BJ Mazmanian. John Koster.

Technology 246

Technology Technology Platform Virtual Events 246

Bizzaboo

MARCH 18, 2024

When researching an event technology partner to help scale your strategy, leveraging the right insights is crucial. Let’s dive into how to use these reports to select the best event technology solutions for your needs. Firms like Gartner , Forrester , IDC , and others regularly publish research that can guide your technology decisions.

Technology 59

Technology Technology Vendor Event Technology 59

Smart Meetings

NOVEMBER 2, 2023

The Easy Button Stephanie Glanzer For Stephanie Glanzer , chief sales officer and senior vice president for MGM Resorts International , the goal is to streamline the customer journey. That means using technology to be more efficient as people want immediate gratification. We want to join the planner journey.” The property opened Nov.

Trade Show 242

Trade Show Tourism Tourism Events 242

Traveler's Q

JUNE 8, 2023

A professional travel agent is specialized in creating customized itineraries for clients, meeting their specific travel needs. With their expertise in the field of travel, they can provide valuable insights into local cultures, customs, and hidden gems that tourists might otherwise miss.

Travel Agent 130

Travel Agent Travel Travel Consulting 130

Bizzaboo

OCTOBER 11, 2023

Welcome to the 2024 event technology guide! Not sure you need event technology? of attendees say they expect in-person conferences to use modern technology (e.g. of attendees say they expect in-person conferences to use modern technology (e.g. What is event technology? Think again!

Event Technology 106

Event Technology Technology Technology Registration 106

Smart Meetings

DECEMBER 13, 2023

This year the Event Service Professionals Association (ESPA) released a downloadable toolkit titled “ Diversity, Equity and Inclusion, a Guide for Event Service Professionals.” Why is DEI Critical to the Hospitality Industry?

Logistics 130

Logistics Hospitality Government Education 130

Smart Meetings

DECEMBER 13, 2022

In November 2022, edgefactory, a full-service media production company, partnered with the Special Olympics Healthy Athlete Experience in Orlando, Florida, to host and give free health screenings to 12,000 athletes over a seven-day period with the help of 600 doctors. Cue Up the Entertainment.

Healthcare 246

Healthcare Entertainment Events Attendee 246

EHL Insights

MARCH 1, 2024

The hotel and hospitality industry evolves quickly to keep up with shifting consumer preferences and technological advances. In this constantly shifting landscape, social media can be a powerful tool that helps you showcase your offering, build a relationship with your customers, improve customer service, and enhance your brand.

Social Media 59

Social Media Media Trends Hospitality 59

Bizzaboo

JANUARY 10, 2024

Their full-service, channel-agnostic approach creates shared moments that resonate, turning fans into fanatics for leading brands like AB InBev, DP World, Marriott International, USAA, and Visa. They design, build, install, and manage customized exhibits, helping clients tell their brand story and expand their reach.

Management 98

Management Events Advertising Sports 98

Bizzaboo

MARCH 4, 2024

Moreover, creative materials and finishes offer opportunities for customization and differentiation. The Integration of Technology in Name Badging When considering name badge designs for your next event, it’s essential not to overlook the role technology can play in the process. Klik gives you data-driven insights.

Sponsors 103

Sponsors Attendee Affiliate Technology 103

Smart Meetings

MAY 3, 2021

QR codes, RFID-based “MagicBands,” mobile ordering apps, and other digital technologies help reduce social contact. For further insight into what meetings are likely to look like in the coming months, we reached out to Amy Pfeiffer, Director of Convention Sales & Services for Disney Destinations.

Planner 279

Planner Management Regulations Remote 279