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3 Steps to Encourage Customer Advocacy of your Tourism Experience Online

Tourism eSchool

3 Steps to Encourage Customer Advocacy of your Tourism Experience Online. Published on September 20, 2021. Here’s three simple steps to get your customer spreading the love and being online advocates for your tourism experience. Automated but VERY personalised email after their stay. By Rebecca White. Accommodation.

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Hackathon Points to More Biases in Twitter Algorithm

Convene by PCMA

The event, run entirely by volunteers, also offered an online version. He was reviewing another Times story about bias being discovered in other automated systems, including: The algorithm that calculates credit quotas for Apple’s credit card may give higher limits to men than to women. The institute extended the deadline until Sept.

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Customer Experience Predictions Big & Small for 2022 & Beyond

ITA Group

Just when it felt like 2020 was about as off the rails as things could get, 2021 came along like, “Hold my coffee.” Engagement will continue to evolve as more of our lives are spent online. Automation at Scale. Automation is the biggest looming CX and EX challenge, with both positive and some negative fallout.

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Self-Service Technologies in Travel: End-to-End Solutions for Independent Travelers

AltexSoft Travel

There are capsule hotels in Japan that are almost entirely staff-free and automated passport control has been implemented in selected airports in Europe and Asia. Back then, self-service used to simply mean “without a travel agent”, and in 2020, with up to 80 percent of travelers booking directly online – it’s a norm.

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Hybrid Event Technology to Put You a Step Ahead

Eventtia

Even the smallest tech issues: errors, clunky apps/websites, busy registration lines, lack of access to relevant online information, laggy live streaming platform, and so on, can reduce the overall satisfaction from your attendees. Event marketing management tools: automating and personalising marketing efforts.

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Travel Fraud Protection: Key Types of Travel Scam, Protective Measures, and Software to Consider

AltexSoft Travel

percent in 2020 due to pandemic restrictions, in 2021, the industry saw a rise up to 6.1 And everyone knows that fraudsters won’t be far behind from where money is, especially when most transactions happen online. On the flip side, the increased flow of money online has provided more opportunities for fraudsters.

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Digital Tools for the Smart Place Marketer

DCI

While potentially more advanced than may be needed for smaller EDOs and DMOs, Bynder has the ability to reduce manual work, increase consistency, and automate repetitive processes. Upwork’s 2021 Future Workforce Report noted that within the next five years, 40.7 Looking to think more up leveling your organization’s presence online?