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5 Great Ways To Use SMS for Events and Retail Experiences

Eventtia

As Statista highlights, “In 2021, mobile users in the United States sent roughly 2 trillion SMS or MMS messages.” SMS communication comes with multiple challenges, such as managing user experience, capturing relevant data, ensuring timing, and maintaining a solid brand image and reputation.

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Language Interpretation Is the Next Wave in Virtual Meetings

Smart Meetings

Named one of the best inventions of 2021 by Time Magazine, KUDO is a real-time interpretation software company and virtual platform focused on providing language support for multilingual meetings. KUDO, for instance, has 12,000 certified interpreters available through KUDO Marketplace , the company’s automated booking site.

Meeting 264
MICE professionals

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How the Talent War Is Impacting Customer Experience (And What You Should Do About It)

ITA Group

Option 3: Brands can lean on automation for as much of the process as possible, eliminating the need for certain employees. Impact to customer experience: This has the widest implications, because different segments of customers may like, dislike or be indifferent to automation. Use automation to improve customer experience.

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3 Tips for Engaging Employees Who are Hard to Reach

ITA Group

As much as 80% of the world’s workforce is made up of these deskless workers who often lack consistent access to communication technology or internal systems, yet only 1% of software investment is focused on these workers. But make sure you’re communicating to managers separately (and in advance, if possible).

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Everything You Need to Know About Event Scheduling Software

Bizzaboo

With the right solution, event teams can seamlessly collaborate and automate processes to bake more efficiency into their workflows — and set the stage for a successful event. billion, up from the $7 billion the industry brought in during 2021. What is Event Scheduling Software? What Are the Benefits of Using Event Scheduling Software?

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Everything You Need to Know About Event Scheduling Software

Bizzaboo

With the right solution, event teams can seamlessly collaborate and automate processes to bake more efficiency into their workflows — and set the stage for a successful event. billion, up from the $7 billion the industry brought in during 2021. What is Event Scheduling Software? What Are the Benefits of Using Event Scheduling Software?

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What Will Customer-Centric Organizations Be Focusing On for the Next 3 Years?

ITA Group

billion in 2020, according to Influencer Marketing Hub’s 2021 Benchmark Report. Automation. In the coming years, there will be more automation for certain retail process that could solve bad employee-driven customer service but could also create unforeseen challenges. Thu, 11/11/2021 - 08:54. Influencer Campaigns.