EHL Insights

AUGUST 31, 2023

STORY HIGHLIGHTS The hospitality industry is a thriving sector that has customer service and creating exceptional customer experiences at its core. Well on the way to recovery post-pandemic, the global hospitality industry continues to grow, change, and diversify every year.

Hospitality 64

Hospitality Training Tourism Tourism 64

Smart Meetings

JULY 24, 2023

The sordid tale of someone ill from food poisoning at your event posted on social media will undoubtedly impact your customer trust and brand identity. You can be legally liable if someone is injured and you did not have an appropriate medical response plan. An alternate plan for events that are disrupted should all be considered.

Vendor 246

Vendor Communications Communications Events 246

Travel Daily Media

AUGUST 2, 2023

The post ITB China 2023 partners with Trip.com Group as official travel service partner appeared first on TD (Travel Daily Media) Travel Daily. Trip.com Group shows strong commitment to ITB China 2023 as a confirmed Official Travel Service Partner and will take center stage in elevating the ITB China experience for all attendees.

Travel 71

Travel Travel Tourism Tourism 71

Smart Meetings

MARCH 26, 2022

The 3 days of gathering started with Destinations International ’s Convention Sales and Services Summit, covering everything from trends in what is important to attendees today to tips for planning more inclusive events. Community Advocate of the Year went to Molly Witges, senior director of customer engagement with Questex.

Meeting 246

Meeting Trade Show Events Proposal 246

Travel Daily Media

OCTOBER 17, 2022

Sabre Corporation recently announced the results of a new survey of travel agents and Travel Management Companies (TMCs) in APAC, which reveals the changing face of corporate travel as industry recovery continues to gain strength. . And, of those who haven’t, 42% plan to do so within the next two years.

Travel Agent 94

Travel Agent Travel Travel Remote 94

Travel Daily Media

JULY 24, 2023

“Overall, we are pleased with our continued recovery as demand has generally rebounded solidly across both our leisure and corporate travel businesses,” FLT managing director Graham Turner said. ” FCM Travel, Managing Director Asia, Bertrand Saillet said :“Business travel continues to grow in a post-pandemic world.

Travel 81

Travel Travel Manufacturing Insurance 81

MeetingsNet

MARCH 11, 2022

And the combination of rising wages across all industries, along with the dearth of service-sector job applicants, is making it especially difficult for hotels to be fully staffed. There are still major gaps across the operating model that are impacting service delivery.”. Those responsible for operating hotel assets in the U.S.

Hospitality 98

Hospitality Planner Benefits Management 98

Smart Meetings

SEPTEMBER 14, 2022

1: It is time to step up our service game. A sneak peek at the Incentive Travel Industry Index being released at IMEX by SITE Foundation, FICP and The IRF showed that the recovery in incentive events is already underway. Gold Standards. Lesson No. Focus on Why, Rather Than How. Lesson No. 3: Make it matter. Looking Ahead.

Incentives 256

Incentives Trends Preparation Remote 256

Smart Meetings

MAY 5, 2021

As we move into pandemic recovery, virtual and hybrid events will remain top of mind for many marketing teams, with 92 percent of companies planning to host a digital event, conference or meet-up at some point in the year. Dedicated messaging channels on third-party sites/services (Slack, etc.),

Virtual Events 279

Virtual Events Attendee Social Media Speakers 279

Business Traveler USA

DECEMBER 8, 2021

Among the new services, the airline has already announced more than 20 new international routes, including six to and from Costa Rica. The Star Alliance carrier says it will continue to fly the Boeing 787 Dreamliner on its long-haul services, including a new daily service between London Heathrow and Bogota beginning March 27.

Airlines 111

Airlines Online Travel Travel 111

Endless Events

JUNE 29, 2021

” The APEX COVID-19 Business Recovery Task Force And Guidance. “Kristin was our fearless leader in the APEX COVID-19 Business Recovery Task Force and Guidance,” Rachael explains. “S he recruited me because she’s been a customer of mine. . We also worked together at SmithBucklin.

Events 317

Events Panel Planner Networking 317

Business Traveler USA

AUGUST 23, 2021

With nearly every economy still mandating some form of restrictions on foreign travelers, the travel services industry – gutted by sudden border closures in 2020 – may only recover to 50 percent of 2019 levels by the end of 2021. According to “Trade Risks: Travel Bans,” a full recovery of travel services would add 0.7

Travel 98

Travel Travel Government Tourism 98

MeetingsNet

DECEMBER 18, 2020

Meetingjobs, a meetings-industry job board and placement service, has announced a merger with Cadre, an online marketplace where organizations can contract event-industry freelancers. We're pairing a well-established placement service with a modern-technology approach.”. It’s an exciting move,” she says.

Contracts 105

Contracts Contracts Meeting Technology 105

Travel Daily Media

FEBRUARY 26, 2024

He noted that business event customers spend significantly, contributing to 74% of the visitor economy. The focus is not just on winning the business but also on servicing it. He said the recovery of incoming seats to Australia is proceeding rapidly, with some countries having already surpassed pre-pandemic levels.

Sports 78

Sports Events Incentives Planner 78

Travel Daily News

APRIL 4, 2023

The webinars will offer valuable advice and insights to help travel agents and advisors provide exceptional service to their customers. The European tourism industry is rebounding, and travel agents and tour operators have a vital role to play in ensuring that the industry continues to recover.

Tourism 93

Tourism Tourism Travel Agent Sports 93

Leonardo

DECEMBER 15, 2021

Planning for Reopening: Third-Party Travel Marketing in COVID Recovery. Your recovery plan should include a mix of all distribution channels: here’s how you should be updating your travel channel listings. Hospitality COVID Recovery: Use Your Third-Party Listings to Build Trust. There’s still a lot of reasons to be optimistic.

Production 81

Production Marketing Marketing Automation 81

Travel Daily Media

FEBRUARY 7, 2023

Sectors such as finance, insurance, professional services, and consulting are showing stronger signs of growth in travel spending. An overwhelming 90% of respondents believe their employees are willing to travel for business, while 88% report feeling more optimistic about the path to recovery compared to last month.

Booking 71

Booking Insurance Consulting Travel 71

Travel Daily News

MARCH 26, 2023

2022 also marked another award-winning year for Concord Hospitality which has consistently been recognized as a leading developer and manager of both select service properties and full-service lifestyle luxury hotels. We provided excellent topline and bottom-line performance and did it through excellence in service execution.

Hospitality 75

Hospitality Contracts Contracts Management 75

Open Destinations

MAY 11, 2023

Outsourcing to a dedicated team of experts can help you scale up quickly and efficiently, ensuring you can meet your customers’ needs without sacrificing quality or accuracy. Support Services can handle time-consuming administrative tasks, freeing your team to focus on strategic initiatives and revenue-generating activities.

Banking 52

Banking Training Technology Technology 52

Open Destinations

MAY 15, 2023

Outsourcing to a dedicated team of experts can help scale up or down quickly and efficiently – ensuring you can meet your customers’ needs without sacrificing quality or accuracy. 3) Limited development of IT skills Technology has been at the forefront of the travel industry’s recovery post-covid.

Travel 52

Travel Travel Training Banking 52

Open Destinations

MAY 15, 2023

Outsourcing to a dedicated team of experts can help you scale up quickly and efficiently, ensuring you can meet your customers’ needs without sacrificing quality or accuracy. Business support services can handle time-consuming administrative tasks, freeing your team to focus on strategic initiatives and revenue-generating activities.

Travel 52

Travel Travel Training Banking 52

Business Traveler USA

AUGUST 9, 2021

The recovery of full-service restaurants in the US continues to gather steam in the second quarter of 2021, according to data from restaurant technology provider TableSafe. While the recovery is still a work in progress, these numbers are very encouraging for the industry.”. percent and traffic growth of -12.2 tablesafe.com.

Trends 52

Trends Technology Technology Travel 52

Tourism eSchool

APRIL 26, 2021

Regional tourism has an incredibly important role to play in recovery. Just released the Victorian Visitor Economy Recovery and Reform Plan. CEO - Customers, Employees and Outsiders. Trade-off between controlling COVID and economic recovery. Fiscal stimulus is kickstarting recovery. PANEL Discussion.

Tourism 98

Tourism Tourism Conference Marketing 98

Sojern

AUGUST 10, 2021

Put yourself in your customers shoes. The most important Call-to-Action button should lead the customer to book online. . Add keywords about your services and location in the header. Include an “About Us” page on your website to help prospective customers understand your brand. . It’s likely they won’t book. .

Website 117

Website Online Booking Prospect 117

Smart Meetings

DECEMBER 21, 2023

ExCel’s long history of sustainability initiatives includes its zero-waste-to-landfill policy , in which all waste is either recycled or sent to an energy recovery facility to be converted to renewable energy. It will prevent and plan for potential threats to its continuity and continuously provide high-quality service to customers.

Meeting 255

Meeting Sustainability Government Venue 255

Open Destinations

MAY 22, 2023

Outsourcing to a dedicated team of experts can help scale up or down quickly and efficiently – ensuring you can meet your customers’ needs without sacrificing quality or accuracy. 3) Limited development of IT skills Technology has been at the forefront of the travel industry’s recovery post-covid.

Travel 52

Travel Travel Training Contracts 52

Open Destinations

MAY 22, 2023

Outsourcing to a dedicated team of experts can help scale up or down quickly and efficiently – ensuring you can meet your customers’ needs without sacrificing quality or accuracy. 3) Limited development of IT skills Technology has been at the forefront of the travel industry’s recovery post-covid.

Travel 52

Travel Travel Training Contracts 52

Solimar International

JUNE 22, 2021

The summer of 2020 gave everyone hope of a quick recovery for the tourism industry, as COVID-19 cases seemed to drop across the globe and countries dependent on tourism eagerly opened their borders to travelers again. The beginning of vaccine rollout has given the tourism industry new hope for Covid-19 recovery and a safe return to travel.

Tourism 98

Tourism Tourism Trends Sustainability 98

Business Traveler USA

JULY 21, 2021

The new equipment will run on the Northeast Corridor, long distance Palmetto and various state-supported services throughout the country, replacing Amtrak-owned Amfleet, Metroliner, and state-owned equipment on certain routes. Offering daily long distance service represents a vital step in our road to recovery,” Flynn said.

Contracts 72

Contracts Contracts Training Manufacturing 72

Convene by PCMA

JULY 14, 2022

Now more than ever, industry partners and stakeholder relationships are key in helping attendees and customers understand the economic impacts they are experiencing within the industry. Hilton’s current demand for in-person meetings has surpassed 2019 volumes, which indicates that recovery to pre-pandemic occupancy levels isn’t far behind.

Planner 86

Planner Retreat Remote Vendor 86

MeetingsNet

JULY 7, 2023

Linda McNairy, global vice president–strategic meetings at American Express Global Business Travel, gets the nod as a Changemaker for turning the North American annual customer meeting on its head. As a result, many of her customers had earned that coveted seat at the table, increasing the dialogue at executive levels.

Meeting 76

Meeting Attendee Training Speakers 76

Business Traveler USA

JANUARY 20, 2022

In addition, the carrier has reinstated flights from Montreal and Vancouver, and expanded its US connections with the addition of seasonal service to Raleigh-Durham, NC. Services to Alicante, Spain (ALC) will begin on Feb. 10, with flights operating up to twice a week during the summer and into the fall season. icelandair.com.

Networking 52

Networking Airlines Travel Travel 52

Travel Daily Media

MAY 2, 2023

Abdulaziz Al Raisi, chief executive officer of Oman Air, said, “As Oman’s national carrier for the last 30 years, we are proud to have built a strong international presence and a reputation for providing high quality products and outstanding customer service.

Marketing 52

Marketing Marketing Travel Travel 52

Convene by PCMA

JANUARY 16, 2024

Let’s stop talking about recovery,” Holsinger said. That was followed by customized agendas, chosen by 45 percent; technology that makes consuming events easier, 44 percent; and an immersive, visually appealing atmosphere, 43 percent. 10, he asked session participants to raise their right hands and join in a declaration.

Attendee 130

Attendee Events Networking Trends 130

Convene by PCMA

AUGUST 11, 2021

Convene asked three hospitality executives — Tammy Routh, senior vice president of Global Sales, Marriott International; Derek DeCross, SVP of Global Sales, IHG Hotels & Resorts, and Asad Ahmed, SVP of Commercial Service, Hyatt — about how the pandemic has changed their industry.

Hospitality 98

Hospitality Technology Technology Government 98

Travel Daily Media

DECEMBER 6, 2021

The partnership between two industry leaders puts the two companies in an ideal position to deliver best-in-class products and services throughout the corporate travel ecosystem and drive meaningful growth to both companies and the travel ecosystem in its entirety.

Travel 52

Travel Travel Retail Technology 52

Smart Meetings

DECEMBER 7, 2022

Other perks of hosting at the convention center include street-level loading docks with two drive-up ramps and catering services provided by Levey Foods and headed by Senior Executive Chef Allan Wambaa. Freeland Spirits produces vodka, gin and bourbon with an extensive list of custom cocktails and flights.

Certification 245

Certification Planner Venue Fashion 245