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The Simple Key to Creating a Thriving Workplace Culture

Smart Meetings

A top priority for hospitality leaders is fostering a great workplace culture, but the word “culture” is frequently used in many different contexts, often losing its true meaning. Many companies claim to have a great culture, underscoring the word’s importance, but what does that really mean in practical terms?

Culture 239
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Why is DEI Critical to the Hospitality Industry?

Smart Meetings

This resource introduces foundational practices to assist professionals in the hospitality industry who aspire to host successful events welcoming and accepting all stakeholders to feel a sense of genuine inclusiveness.

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Hospitality and Humanity Meet to Solve Hotel Staffing Crisis

Smart Meetings

Local nonprofit Refugee Resettlement Agencies (RAs) provide services for 30 to 90 days while introducing them to federal programs such as Refugee Cash and Medical Assistance, employment services and English language training and linking them with employment opportunities in many arenas, including the understaffed hospitality industry.

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Champion Planners Met in Texas for 1-Day Training

Smart Meetings

Culture Shock. Martin is known as the Culture Architect for his work consulting companies—including hospitality companies—on strategic steps to empower change. The solution to kick *ss meetings and hiring top employees is culture,” he said. Daren Martin. We have too many somber employees,” he said.

Training 246
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Marriott Plans to Win War for Talent by Emphasizing Culture

Smart Meetings

But the Marriott management team understands that to ensure meeting professionals, attendees and leisure travelers have the most positive experience possible, that bell person needs to be immersed in the culture of the 95-year-old company. They may have tried something different during pandemic, but miss the culture,” he said.

Culture 243
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Summer 2024 Travel Trends with Meaning

Smart Meetings

This summer is looking at experiential travel—whether that be a relaxing health and wellness retreat, a culturally rich destination or an environmentally conscious and responsible gathering, summer 2024 trends are geared towards progressive practices.

Trends 147
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Lessons from an Immersive New Orleans Experience

Smart Meetings

When meeting in one of the culturally richest cities in the world, it only makes sense to embrace the depth of sensory touchstones to create a three-day journey everyone will remember. Hospitality is the intentional practice of welcoming and something that requires constant vigilance. W = welcoming. E = engaging.