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Event Crisis Communication Templates Worth Copying

Smart Meetings

Methods of communication can be event apps, event websites, text messages, social media and email. Make sure the FAQ addresses key concerns, such as the refund timeline, contact information for unresolved issues, and specific reasons for the event’s cancellation. Do not rely on one method. Mark Catuogno, M.A.,

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Why Customer Support Should Be Your #1 Event Tech Feature

Endless Events

And finally, software companies should see event planners as long-term partners rather than one-time customers. “When you look at event apps and event platforms , 80% of them have the same basic features. ” “Event tech companies are usually heavy on the software and light on the support,” he adds.

Platform 380
MICE professionals

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Looking Forward – 2018 Event Industry Trends- #EventIcons Episode 95

Endless Events

In this episode, our hosts – Brandt Krueger, Alex Plaxen, Tahira Endean & Audrey Gallien are here to talk about what is trending in the event industry in 2018. Some topics they address in this episode include diversity, event safety, event apps, hybrid events and MUCH MORE! Diversity in Events.

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3 Lessons for Planners from Global Meetings Industry Day

MeetingsNet

Lesson 1: Mentors Can Move Everyone Forward Adam Tarnow, a professional-development expert at consulting firm PeopleWorks International, led an early-morning session on why mentors are useful not only to planning novices but also to veterans. “At Here’s a sampling of the useful content that was presented.

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Tech Tips From the Top: Breaking Barriers and Defining Hybrid

Smart Meetings

“You have to know what you’re trying to accomplish before you even try and think about doing the technology,” urged Brandt Krueger, technical producer, owner of Event Technology Consulting and Smart Meetings’ event tech correspondent, during the Smart Chat Live! webinar, “Top Event Tech Tips From a Year of Change.”.

Platform 264
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Can One Virtual Meeting Platform Rule Them All?

Smart Meetings

Meanwhile, the 800-pound gorilla in the streaming meeting space, Zoom, announced this month that it is launching Zoom events, an all-in-one platform that will include a “build your own event hub,” ticketing and registration and a management dashboard for multi-day and multi-track conferences. Twine, which announced a $3.3

Platform 204
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How to Choose Event Technology, Should Cost be the Main Factor?

Endless Events

When it comes to events issues are time-sensitive so having support that is onsite can be critical Brandt highly recommends it “in case something goes wrong, you’ve got someone right there, that you can talk to about.”. It’s going to really push that all-important ROI for your event.”.