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Creating Leaders The Ritz-Carlton Way

Smart Meetings

In 1996, Disney Institute launched to teach the highly successful Disney approach for customer satisfaction (or guest happiness, as Disney culture calls it) to managers and executives in a range of industries far removed from hospitality—like health care, automotive and retail.

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Business Travel Has Changed, and So Have We. Everything To Know About the Relaunch of Business Traveler

Business Traveler USA

Now available through several media channels, including a monthly print magazine, television show and daily website articles, Business Traveler is an essential travel companion. The magazine’s up-front section provides the latest airline and hotel news, as well as fresh takes on culture, destinations, and technology. What’s changed?

Travel 98
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Five Ways Influencer Marketing Is a Game-Changer for Events

Convene by PCMA

Influencers are deeply embedded in digital culture, providing a direct channel to audiences who cannot be reached as easily through traditional marketing channels, like Gen Z and millennials. Influencer marketing enables you to: Reach younger audiences. Find a more qualified, new audience.

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Your Guide to an Impactful Campaign Kickoff

Creative Group Inc

Incentive programs tied directly to your company culture are far too important for just an email announcement. Also, be sure to inform your group where they can find more details after the kickoff (like a campaign website). Here are some tips to make it happen: 1.

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Chula Vista Celebrates: A Guide to Free Year-Round Events

Redfin

Nestled in the heart of San Diego County, Chula Vista is a vibrant and welcoming city that celebrates its rich cultural heritage and connection to the sea. You can visit Chula Vista’s community website around February for more details about the event.

Vendor 51
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Engaging & Recognizing Retail Workers That Deliver the Immersive Experience Consumers Today Demand

ITA Group

To do this, steal a lesson from automotive and repair shops by giving customers a resource (like a website or mobile app) to use while shopping to address questions like, ‘Do you need any help?’ and ‘How was your service?’ Lastly, employees are only as good as the leadership that guides them.

Retail 79
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Destination guide for sustainable venues in Stuttgart 

The MICE Blog

Everyone is familiar with one side of Stuttgart’s story—its fame as the birthplace of the first car and its dominant presence in the automotive sector. The museum showcases over 160 vehicles and 1,500 exhibits, capturing key automotive milestones from 1886 to now. Every detail tells a story.