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Self-Service Technologies in Travel: End-to-End Solutions for Independent Travelers

AltexSoft Travel

Self-service technology has been sporadically implemented at different stages of travel experience, and different locations as well. There are capsule hotels in Japan that are almost entirely staff-free and automated passport control has been implemented in selected airports in Europe and Asia. What does self-service mean for travel?

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Travel Fraud Protection: Key Types of Travel Scam, Protective Measures, and Software to Consider

AltexSoft Travel

In 2019, the travel and hospitality industry accounted for a whopping 10.3 percent in 2020 due to pandemic restrictions, in 2021, the industry saw a rise up to 6.1 percent between 2019 and 2021 with travel and leisure being one of the industries that suffer from scamming the most. “It Major types of travel fraud.

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How Hospitality Brands are Using Chatbots

AltexSoft Travel

In April of 2016, social media giant, Facebook launched a chatbot service that acts like a virtual assistant allowing businesses to provide automated customer service, deliver content, and come up with an interactive experience to their customers. These chatbots simulate a more human-like experience of talking to a travel agent.

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Alternative Accommodations Distribution: Back Office of a Vacation Rental Agency

AltexSoft Travel

The pandemic forever changed people’s traveling habits. More than a quarter ( 28 percent ) of travelers have stayed at a private rental on their 2021 summer vacation. And eight out of ten of those travelers expect to stay in rentals for at least half of future trips. A travel booking engine performs two roles.

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What is PNR: Passenger Name Record Explained in Details

AltexSoft Travel

The essential trip data is gathered when an individual passenger or organization books a flight via a travel retailer — carrier’s website, online travel agency (OTA), travel management company (TMC), tour operator, or other channels. In the most basic scenario, a PNR makes the following steps during its lifecycle.

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Website Localization in Travel: Key Aspects and Best Practices

AltexSoft Travel

So, instead of choosing one or the other, we recommend a hybrid approach, i.e., automating the process with machine translation and then involving professional translators to revise the content. For automated translation, consider integrating with a specialized translation tool to leverage its functionality.

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Virtual Credit Cards in Travel: How to Secure B2B Payments Between OTAs and Suppliers

AltexSoft Travel

trillion in 2026, a 370 percent increase from 2021. About 71 percent of this volume will come from B2B financial interactions, including those done in travel. The article explores the benefits virtual cards bring to the table and what a travel company should consider when implementing this method. Paul Van Alfen sums up.

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