Fri.Dec 29, 2023

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CMP Spotlight: Get to Know Loretta Yingling, CMP

Smart Meetings

Loretta Yingling, CMP, entered the hospitality industry at 19 years old, working in front office and operations, not soon after a representative from a hospitality program at a local business school visited her high school and spoke to her class. She had considered becoming a teacher, a veterinarian or even a lawyer, she says, but “Suddenly, I just knew that was my career path.

Education 262
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Women-in-tech Conferences: The Best Events for 2024

Bizzaboo

Ready for the most authoritative and comprehensive list of 2024 women-in-tech events? The number of women-in-tech events has been increasing yearly, further highlighting the importance of a more inclusive culture in tech. We’ve established a comprehensive directory of the most prominent women-in-tech conferences happening in 2024. These events focus on empowering women through conferences that help attendees learn new skills, make valuable connections, discuss innovative trends, promote in

MICE professionals

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F&B Smart Moves in Big Sur, Seattle and More

Smart Meetings

Alan Kwan Alan Kwan, Alila Ventana Big Sur Kwan takes on the role of executive chef at Alila Ventana Big Sur. Born and raised in California, Chef Kwan has held culinary roles around the world and prides himself on his global approach in his menus. He has held numerous executive chef roles and now looks forward to leading the team at the coastal California resort.

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2024 Wedding Trends

Special Events

What couples want in the coming year

Trends 104
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COVID-19 Travel Consumer Sentiment Study

TravelBoom and sister agency, The Brandon Agency, release new consumer sentiment study on travel amidst the COVID-19 second wave

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Inside the Incentive. A Focus on Costa Rica

Blue Spark Event Design

Go inside the incentive with a focus on Costa Rica to learn how this location can be a great fit for your next incentive trip. Costa Rica extends a warm welcome to all meeting and event visitors! This exquisite nation is renowned for its breathtaking coastlines, vibrant rainforests teeming with life, and an abundance of extraordinary wildlife. Whether you seek thrilling escapades or tranquil moments of serenity, Costa Rica offers a diverse range of experiences to cater to every individual’

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Beyond apologies: 7 Keys to service recovery after a mistake

EHL Insights

In a world where customer expectations are constantly rising, and social media can amplify experiences, service recovery has become an essential art for any company aiming to maintain customer loyalty.