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culture-of-fear-and-bullying-hospitality-industry

How to stop the culture of fear and bullying in the Hospitality Industry

EHL Insights

APRIL 13, 2023

Formerly Professor of Food and Beverage and Service Operations Management at EHL, Ian Scarth has a background in strategic development and leadership within the hotel and hospitality sectors. In this article he gives his views on the culture of fear and bullying the hospitality industry has gained a reputation for.

Hospitality

Hospitality Culture Management

Happiness is a Priority, But It Isn’t THE Priority

Gavel International

OCTOBER 10, 2022

Hsieh mastered a workplace (and customer) culture focusing on the extreme end of happiness. When employees are content, they devote twice the time to tasks(1); are 12% more productive (2); produce 23% higher profits(3) plus score 10% higher in customer ratings and generate 18% more sales. (4). ” (7). ” (7).

Training

Training Communications Communications Organization

How to stop the culture of fear and bullying in the Hospitality Industry

Happiness is a Priority, But It Isn’t THE Priority

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