Engaging & Recognizing Retail Workers That Deliver the Immersive Experience Consumers Today Demand
ITA Group
JANUARY 21, 2021
As a result, retailers are being pushed to move beyond in-store customer engagement to using physical locations to create immersive experiences that drive foot traffic while also providing innovative new omnichannel offerings. Make sure customers are a part of this strategy—they interact with your employees more than anyone else.
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