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Kayak Launches Free Corporate Travel Solution

Smart Meetings

When travel came to nearly a full stop in 2020, it gave us an unexpected runway to think about the future of business travel,” said Steve Hafner, CEO of the online travel agency (OTA). According to a survey by Kayak, 58 percent of Americans believe business travel is back or will be by the end of 2021.

Travel 246
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Is the RFP Dead? Long Live Next Evolution of Booking

Smart Meetings

Editor’s Note: This article is the second part of Smart Meetings December 2021 issue Dash of Smart column. . Hotel sales teams are barraged with automated forms, lean staffs and limited information to determine what the customer really needs. There has also been a shortening of booking windows almost throughout 2021.

Booking 130
MICE professionals

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3 Steps to Encourage Customer Advocacy of your Tourism Experience Online

Tourism eSchool

3 Steps to Encourage Customer Advocacy of your Tourism Experience Online. Published on September 20, 2021. Here’s three simple steps to get your customer spreading the love and being online advocates for your tourism experience. Automated but VERY personalised email after their stay. By Rebecca White. Accommodation.

Online 90
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How Hospitality Hiring Trends Can Improve Your Hotel Experience

Smart Meetings

Thanks to the increase in digital booking platforms and hotel apps, many business and leisure guests prefer to check in online rather than with a receptionist. Planners can expect a more automated lobby in the future, hopefully reducing delays. Some locations have gone as far as to install check in kiosks in their lobbies.

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Language Interpretation Is the Next Wave in Virtual Meetings

Smart Meetings

Named one of the best inventions of 2021 by Time Magazine, KUDO is a real-time interpretation software company and virtual platform focused on providing language support for multilingual meetings. Read More : 4 Tips to Make Your Online Event a Success. KUDO Language Access. Interprefy Expands and Innovates.

Meeting 264
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5 Great Ways To Use SMS for Events and Retail Experiences

Eventtia

As Statista highlights, “In 2021, mobile users in the United States sent roughly 2 trillion SMS or MMS messages.” Manage Booking Appointment SMS communication can simplify online or in-store appointment bookings. Once the VIP checks in, the event organizer or retail director will receive an automated SMS notification.

Retail 118
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Hackathon Points to More Biases in Twitter Algorithm

Convene by PCMA

The event, run entirely by volunteers, also offered an online version. He was reviewing another Times story about bias being discovered in other automated systems, including: The algorithm that calculates credit quotas for Apple’s credit card may give higher limits to men than to women. The institute extended the deadline until Sept.