MPI

DECEMBER 19, 2023

As the meeting industry gears up for a strong and exciting 2024, we sat down with Georgina Flores, the new chief marketing officer for Encore, for a conversation about making events more immersive, leading the charge on inclusivity and the customer journey before, during and after an event. And how do you see it evolving as we move forward? 

Social Media 98

Social Media Hospitality Trends Training 98

EHL Insights

MAY 8, 2023

In his recent TED Talk, fine-dining restauranteur Will Guidara claims “We are on the precipice of a becoming a hospitality economy” – a sentiment which I wholeheartedly share. It is based on the fact that since the shift from a manufacturing to a service economy, the gateway to success is now via excelling at customer-service provider skills.

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Hospitality Manufacturing Training Culture 52

Travel Daily Media

JANUARY 25, 2024

The post Navigating the Future of HoReCa: Innovation, Sustainability, and Digital Transformation in Southeast Asia’s Hospitality Industry appeared first on TD (Travel Daily Media) Brand TD. The year marks a significant shift towards health-centric offerings in the HoReCa sector. by 2029 in the Asia Pacific.

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Hospitality Sustainability Trade Show Automation 74

EHL Insights

APRIL 27, 2023

The hospitality industry, despite being based on a premise of welcoming human-centricity, is not always known for its values of civility and mental serenity. Customer needs have to be met and services must be delivered within the shortest of time frames. The heat is always on.

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Hospitality Promotion Management Organization 52

Smart Meetings

NOVEMBER 8, 2021

Hud brings to the position 30 years of experience in sales and hospitality management. Huther is general manager and de Tessan is director of sales and marketing at Hyatt Centric Downtown Denver. Murphy joins the Dallas Makeready team after spending 20 years in the hospitality industry in the Los Angeles area.

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Hospitality Consulting Retail Social Media 130

Leonardo

AUGUST 18, 2021

Whether you’re building a multi-property brand.com or an individual hotel website, Live CMS has a host of hospitality-centric features and functionality to manage all your marketing needs. Hospitality-specific technology. We empower hotel brands to tell their story and stand out from the crowd. Here’s how it works: .

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Platform Marketing Marketing Website 102

Convene by PCMA

SEPTEMBER 5, 2023

Sierra Coronell Sierra Coronell has been named group sales manager at Hyatt Centric Downtown Denver. In her new role, Coronell will be responsible for selling guest rooms, meeting space, and other Hyatt services to customer groups. Coronell has held several positions in guest services and sales at the hotel since it opened in 2021.

Entertainment 52

Entertainment Hospitality Booking Management 52

MeetingsNet

DECEMBER 18, 2023

Event-service professionals are the ones who find the answers that ensure a successful event for all attendees,” said Denise Reid, ESPA president and event planning manager at the Hyatt Centric French Quarter in New Orleans. “We

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Venue Attendee Site Selection Planner 64

The MICE Blog

AUGUST 17, 2020

Angeles Moreno is the founder of the Creative Dots , a company that helps corporations design their customer journey and create a culture of customer-centricity. Angeles has been in the events industry for over 30 years and possesses international experience with a large network. Entrepreneurship is in her DNA.

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Management Contracts Contracts Logistics 246

Smart Meetings

JULY 5, 2022

Meet with Momentum Boston, the second installment of a new event series by Marriott that began this June, continued the brand’s mission to educate meeting and event planners in its redevelopment projects—from convention resorts to spaces to food and beverage—and to empower planners amid a booming return to meetings. View this post on Instagram.

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Meeting Sustainability Planner Hospitality 130

Travel Daily Media

AUGUST 31, 2023

A significant added priority will be expanding and catering experiences to emerging customer bases for millennials and Gen Z. ASM Global has won the renewal of management of the Colorado Convention Center (CCC) in Denver, Colorado. ASM Global, which oversees the largest portfolio of convention centers in the U.S.

Promotion 52

Promotion Benefits Venue Sustainability 52

Convene by PCMA

JULY 28, 2022

Throughout Smit’s 40-year career in the industry, he has served in executive management roles at international hotel chains and private equity hospitality firms, including Hilton and Marriott, often overseeing regional portfolios with multiple properties. Kelly Catherine. She previously served as a sales manager for Lidl U.S.

Trade Show 52

Trade Show Entertainment Hospitality Promotion 52

Convene by PCMA

APRIL 17, 2023

ExCeL London’s hospitality menus use a minimum of 80 percent British seasonal fruit and vegetables. From a customer-demand point of view, for the last few years,” said Simon Mills, chief commercial officer for ExCeL London, sustainability “has been front of mind.” None of that comes easy.

Sustainability 105

Sustainability Events Venue Hospitality 105

AltexSoft Travel

SEPTEMBER 19, 2023

Beyond its fundamental role in elevating customer experience, travel analytics has a valuable impact on revenue growth and cultivating a competitive edge. They record and track customer and company interactions, spanning various communication channels like emails, chats, and phone calls. geolocation, profiles, and feedback.

Travel 52

Travel Travel Airlines Booking 52

Smart Meetings

MAY 2, 2022

At a time when many are reacting to changes in climate and attendee expectations, the golden state’s hospitality sector is leading the way to a future that will continue to welcome change-makers for decades to come. The Golden State has a stories history of bold, green-centric leadership. A Green Legacy.

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Sustainability Meeting Platform Panel 182

Social Tables

OCTOBER 28, 2016

In events and hospitality, knowledge is power. Thankfully these thought leaders are quick to share their tips and tricks on how to get ahead in the world of events and hospitality. If you’re active on the event and hospitality conference circuit, you might bump into her. Click To Tweet. ItsWillCurran. EventsUncovered.

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Social Media Hospitality Media Consulting 128

Eventtia

NOVEMBER 16, 2023

Event management platforms are instrumental in managing everything from event registration and ticketing to attendee engagement, VIP and KOL guests hospitality management, and post-event analysis. As a result, event organizers can focus on creating impactful experiences and achieving their event’s goals.

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Management Platform Events Consulting 62

Eventtia

OCTOBER 10, 2023

Are they general consumers, existing customers, VIP guests, Key Opinion Leaders (KOLs), or employees? Catering to a broader consumer base might require software that offers advanced branding customization and white labeling to ensure a seamless brand experience. The software ensures that this process is automated and user-friendly.

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Registration Online Automation Platform 118

Smart Meetings

APRIL 13, 2022

At a time when many are reacting to changes in climate and attendee expectations, the golden state’s hospitality sector is leading the way to a future that will continue to welcome change-makers for decades to come. The Golden State has a stories history of bold, green-centric leadership. A Green Legacy.

Sustainability 130

Sustainability Meeting Platform Panel 130

Bizzaboo

JANUARY 10, 2024

They design, build, install, and manage customized exhibits, helping clients tell their brand story and expand their reach. Looking for an event or experiential marketing agency in 2024? Check out this comprehensive list of the best event agencies in the United States and Canada. Want to see your event agency in this list? Submit it here.

Management 98

Management Events Advertising Sports 98

Eventtia

DECEMBER 1, 2023

Customer Service Efficiency in customer service is crucial when assessing top-tier event management platforms. A responsive and proactive customer service system ensures a smooth event planning experience. Customer Support Splash offers a range of customer support plans.

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Registration Retail Platform Healthcare 48

Eventtia

DECEMBER 1, 2023

Customer Service Efficiency in customer service is crucial when assessing top-tier event management platforms. A responsive and proactive customer service system ensures a smooth event planning experience. Customer Support Splash offers a range of customer support plans.

Registration 48

Registration Retail Platform Healthcare 48

AltexSoft Travel

OCTOBER 12, 2023

Navigating the open seas of the hospitality industry means dealing with the ever-changing winds of demand and prices. From analyzing real-time data to making forecasts about future trends, these systems provide functionality for staying ahead in a dynamic hospitality market. What is a revenue management system for hotels?

Management 52

Management Production Automation Booking 52

Eventtia

OCTOBER 9, 2023

For example, if you’re launching a grand opening of a flagship store in a major city, expecting a footfall of over 1,000 customers, it’s wise to start preparations at least four months ahead. Agree upon the KPIs to track the event’s performance, including customer footfall, social media mentions, number of sales, and more.

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Event Planning Retail Registration Events 88

Bizzaboo

NOVEMBER 20, 2022

Searching for the top tech events to attend in 2023? We’ve done all the work for you! This carefully curated conference directory features more than 100 tech conferences happening worldwide in 2023. They are held to educate, inform, or train attendees. In other instances, summits function exactly like conferences. Description. Austin, TX.

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Bizzaboo

DECEMBER 19, 2018

According to the Event Marketing 2019 Report , events are the single-most effective marketing channel. While numerous brands have adapted their own in-house event marketing teams and others haven't—sometimes a specialized agency is needed. We've poured over the internet to discover the most reputable US event agencies in the world. Irvine, CA.

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Sports Events Advertising Entertainment 105

Bizzaboo

JULY 18, 2022

Event professionals are among the most innovative and forward-thinking folks in the world. Even among this talented community, some individuals stand out by consistently challenging the status quo and pushing the industry forward. They’re the movers, shakers, and all-around masters of their craft. And they haven’t escaped your notice! Yvonne McNair.

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Meeting Events B2B Consulting 106

AltexSoft Travel

NOVEMBER 24, 2021

A leading global distribution system in North America, Sabre leverages the content from airlines, hotels, car rentals, and other travel suppliers across the world. Instead of connecting with thousands of vendors separately, an online booking platform can integrate with just one GDS — and tap into the almost exhaustless source of information.

Airlines 52

Airlines Automation Contracts Contracts 52

Bizzaboo

AUGUST 16, 2023

The race to the frontier solidified St. Louis’s identity as the gateway to the West. As a strategic point on the Mississippi River, the waterfront city grew in wealth, power, and influence during the 18th and 19th-century. Fast forward to the modern day, and St. Louis is seeing a second renaissance. Choosing the right St.

Venue 52

Venue Attendee Events Location 52

Redfin

FEBRUARY 13, 2024

From seasonal deep-cleaning routines and thorough property inspections to refining property management strategies and enhancing guest-centric amenities, these recommendations aim to ensure a refreshing and stress-free experience for guests. Prepare for increased activity and communication Spring is not only when the weather heats up.

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Preparation Management Booking Training 64

Travel Daily Media

OCTOBER 24, 2011

The panel discussion will be moderated by Assistant Professor Narudee Kristhanin, Executive Director and Consultant, Integrated Marketing and Customer Centricity and feature Mr Kris Lim, Director of the Strategic Intelligence Centre, Pacific Asia Travel Association and Mr Tommy Serban, Product Manager, TUI Nordic, Sweden.

Travel 40

Travel Travel Travel Agent Panel 40

AltexSoft Travel

OCTOBER 6, 2020

Over the last few years, many players in the hospitality industry have implemented smartphone door locks, instant communication, and other self-service technologies. Since international travel reopened, delivering contactless experiences has become the primary goal of leading players in the hospitality industry. Source: Intelity.

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Hospitality Automation Remote Booking 116

Social Tables

MARCH 24, 2021

NEW Client Services Get all the support you want for your events because we know hospitality matters. Free Planning Tools Diagram events, wow attendees, and win clients with free planning tools. Contact Us: hello@socialtables.com +1 (877) 973-2863 Request Pricing ? When do you plan to do it? Is it a single event or a series?

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Audience Training Planner Speakers 158

Social Tables

JANUARY 4, 2018

The hospitality boom isn’t going anywhere. In the events world, you don’t have the luxury of living in yesteryear. Y ou need to see into the future and stay ahead of the event trends that will inevitably make or break your business. But don’t worry, you don’t need to rush out and buy a crystal ball to be on top of it. Better buckle up!

Trends 167

Trends Hospitality Social Media Events 167

Social Tables

JANUARY 4, 2018

The hospitality boom isn’t going anywhere. In the events world, you don’t have the luxury of living in yesteryear. Y ou need to see into the future and stay ahead of the event trends that will inevitably make or break your business. But don’t worry, you don’t need to rush out and buy a crystal ball to be on top of it. Better buckle up!

Trends 74

Trends Hospitality Social Media Events 74

AltexSoft Travel

NOVEMBER 22, 2019

In this article, we’ll talk about proven data management approaches and technologies utilized in the hospitality industry to boost revenue and enhance customer experience. When a front office manager checks in a guest, that’s new data. When a housekeeper marks a room as clean, that’s new data. What is data management?

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Management Booking Website Hospitality 18