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Southwest Commits to Groups with Simplified Booking, Investment in Routes and People

Smart Meetings

One of the announcements at IMEX that may have flown under the radar but could help streamline business travel in the future was Southwest Airlines’ Business Assist Portal. It is designed for meetings with more than 25 travelers and integrates with GDS and API/Direct Connect booking channels in addition to SWABIZ.

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Meeting Planners Travel Report: Airlines Get Poor Report Card

Smart Meetings

. – Ed Bastian, Delta CEO on CBS This Morning Airline Satisfaction: Food is the Only Category Rising The JD Power 2023 North America Airline Satisfaction Study released on May 10 found that customer satisfaction with major airlines is down significantly for a second consecutive year.

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Airlines Evolve to Cater to Groups

Smart Meetings

Airlines are updating their business travel programs to be friendlier for groups struggling with last-minute changes, rising costs and reporting requirements. They can be used for travel on United’s partner airlines as well, making connecting flights easier. Old-school seat-blocking didn’t work for airlines or travelers.

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Safety Tips for Airline Staff in Peak Travel Seasons

Hotel Engine

Airlines are usually able to cope with the massive numbers of passengers flying each day. The priority in these pressing times must be the welfare of the pilots and airline staff that are on the front lines with passengers. But what exactly can we do to care for the well-being of our airline workers? Lack of accommodation.

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Southwest Airlines Introduces Rapid Rewards Business

Business Traveler USA

Southwest Airlines is introducing Rapid Rewards Business. Flights on Southwest earn Rapid Rewards Business points at the rate of three points per $1 when booking and flying Business Select fares, two points per $1 for flying Anytime fares, and one point per $1 for Wanna Get Away fares. southwest.com.

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How Attribute-Based Shopping Will Change Hotel Booking

AltexSoft Travel

Airlines realized long ago that unbundling their product and allowing customers to buy valued ancillaries not only improved revenue and margins but actually improved customer satisfaction. Room type examples A Rate Plan represents essentially the practical terms and conditions that go with a booking. You have three such rooms.

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Sabre and American Airlines set to go live with NDC content

Travel Daily News

SOUTHLAKE, TEXAS – Sabre Corporation , a leading software and technology provider to the global travel industry, and American Airlines , announced the availability of American’s NDC offers through Sabre’s global distribution system (GDS).