Mon.Mar 07, 2022

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Why Customer Support Should Be Your #1 Event Tech Feature

Endless Events

When we talk about the most popular event platform features , we typically think of registration and ticketing , integrations, gamification, and analytics reporting, for example. But what good are any of those if event planners are not taught how to use them or if they stop working mid-event? Will and Brandt think that the #1 event tech feature should therefore be customer support.

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Event Contract Negotiations in 2022 Are a Whole New Game

Skift Meetings

Crafting the right attrition and cancellation clauses in event contracts is more important than ever. Despite continued uncertainty, planners can no longer count on the low rates and flexibility hotels offered at the height of the pandemic. Contract experts share their advice on how best to negotiate in the current climate. Being a smart negotiator […].

Contracts 104
MICE professionals

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How MAKERS Created Year-Round Engagement

Convene by PCMA

Author Luuvie Ajayi Jones (left) and actor Gabrielle Union take part in one of the three MAKERS@Home virtual events in 2021. The MAKERS feminist media brand has worked for a decade to accelerate gender equity by uplifting and inspiring women in the workplace and beyond. Developed by Dyllan McGee, a documentary filmmaker and founder of McGee Media, MAKERS has created an expansive video collection of women’s profiles, produced Emmy-nominated documentaries, and made award-winning digital content al

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Shop Local: Create and Sustain a Night on the Town

Eventbrite

In an increasingly electronically connected world, actual live, interpersonal connections can seem rarer than ever. Yet people crave and need flesh-and-blood connections for emotional happiness, which means events that can bring your community together can have an outsized impact. Supporting local businesses with downtown event ideas centered around shopping locally can be a great way […].

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COVID-19 Travel Consumer Sentiment Study

TravelBoom and sister agency, The Brandon Agency, release new consumer sentiment study on travel amidst the COVID-19 second wave

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Hospitality Labor Still in a Bind; Industry Seeks Help

MeetingsNet

With no more worker visas available until October, the U.S. Travel Association meets on March 8 with the U.S. Commerce Department to discuss lifting the cap plus other potential changes to boost the travel and hospitality sector. A dilemma is unfolding in the hospitality sector around the number of service employees that need to return from the Covid pandemic’s downsizing and the quality of service that business groups and others can expect in the coming months.

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Russian War on Ukraine Is Making Americans Rethink European Travel

Travel Pulse

One-third of Americans who’d planned to travel to Europe this year say they’ll likely cancel or postpone their trips because of the war being waged on Ukraine by Russia, and more.

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Basic Travel Marketing SEO: Five Ways to Improve Your Blogs & Content

DCI

For many destination marketers from small DMOs, across generations, SEO (or, Search Engine Optimization), is still a scary topic. As we write blog posts and web content, we hope it will reach audiences, but it’s hard to know what the right approach is for effective SEO. But even for the most basic travel marketing some SEO is better than none. Search engine optimization is just that – optimizing.

SEO 63
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Buying a House While Renting an Apartment: 6 Tips You Need to Know

Redfin

So you’ve decided it’s time to transition from renting an apartment to buying a house. If you’ve always rented, you’re in for quite a few changes as you look to buy. There is a lot to keep track of, from improving your credit score to preparing for unexpected costs. Plus, you have to manage apartment expenses while budgeting for a new house.

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7 Things to Know About Compliance in Life Sciences

BCD Meetings & Events

As the Pharmaceutical landscape evolves to meet the new PhRMA Code restrictions that went to effect January 1, 2022, we surveyed our accounts to assess the impact these changes have made and to understand the evolution of compliance policies and practices within this cohort. Though our survey is limited to the meetings & events industry, it provides fascinating insights into the broader topic of life science compliance.

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Gathering for Women’s Rights

Convene by PCMA

Participants in the Women’s March on Washington walk down Pennsylvania Avenue in the nation’s capital on January 21, 2017. An estimated 5 million people joined other women’s marches around the world the same day. (Photo by Vlad Tchompalov on Unsplash ). Throughout the course of history, conventions and other kinds of gatherings have played an integral role in the fight for gender equity.

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Evolution of the DMC:Renewing Business Relationships with Deeper Trust, Transparency & Understanding

The evolution of the DMC industry requires that it embark upon a renewed relationship with clients that is built upon transparency, trust, and understanding.

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6 Benefits of Incentive Travel Programs

MTI Events

Travel incentive programs are more than simple rewards. They improve culture, increase retention, boost sales, and lead to higher job satisfaction.

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Issues Impacting Tourism in Southern Europe Ahead of Spring Break, Summer Seasons

Travel Pulse

Travel brands are now contending with inflation and the conflict in Ukraine.

Tourism 52
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How to Generate Event Success in a Changing World

Smart Meetings

Editor’s note : This guest article is excerpted from the book, Event Success: Maximizing the Business Impact of In-Person, Virtual, and Hybrid Experiences by Alon Alroy, Eran Ben-Shushan and Boaz Katz, which will be published by Wiley March 29. Events are ultimately about community building—a gathering of people around a shared goal, idea, market vertical, story or vision.

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The Benefits of an All-inclusive resort for your Travel Incentive

Peak Performance Meetings and Incentives

The all-inclusive resort is one of the most famous travel options, recognized for its beautiful locations, the convenience of planning, and all the services you can use. When it comes to organizing the travel incentive trip, businesses require all the facilities to ensure a memorable experience for their employees and clients. It also increases the return on investment.

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Direct Hotel Booking APIs: How Katanox, Impala, and HyperGuest Reinvent the Industry

AltexSoft Travel

Travel distribution is complicated. We know it – we’ve created almost 200 articles, infographics, and videos, exploring and explaining different aspects of it. Since the 70s, when the first booking systems had started sprouting, the industry has been evolving and becoming increasingly complex to understand and operate in. Hoteliers have been stuck paying overgrown commissions to online travel agencies (OTAs) and other middlemen.

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E-Book: 5 Greatest Myths About Virtual and Hybrid Events

Convene by PCMA

Myth 1: Virtual events cannibalize in-person event attendance. Virtual and hybrid events have empowered millions of attendees to connect with event hosts, sponsors, and each other. This rapid adoption of technology has created new business models and opportunities for event professionals worldwide. Yet it has also given rise to a great deal of questions, confusion, and misinformation.

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