With the number of business events planned for 2023 set to surpass the number of events held in 2019, hotels are scrambling to get their operations able to handle that volume successfully, even with a labor pool that’s smaller than it was in 2019.
This article from Hotel News Now documents how properties of various sizes across the country are creatively deploying their people, their public spaces, and their technology offerings to fulfill the needs of group customers.
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