Roland Hamberger
As the managing director at Rosewood Vienna, the brand’s first hotel in the German-speaking market, opened in August 2022, Hamberger will lead the hotel in engaging guests with Austrian culture, providing exceptional services and amenities and reinforce the Rosewood brand’s sense of place philosophy. He served as general manager for Palais Coburg Hotel Residence Vienna for over a decade.
Mildred Amon
Amon is the new director of marketing communication at Alma Resort in Cam Ranh, in southern Vietnam. With over three decades of experience in hospitality branding, public and media relations, marketing communications and crisis communications, Amon is an experienced professional certain to establish Alma Resort as a leading destination. She comes most recently consulted for Robinsons Hotels & Resorts.
Chris Achacoso
Achacoso rejoins Tourism Australia as business development manager in their special business unit Business Events Australia. His most recent role was associate director, Americas, at Business Events Sydney. He earlier served as Business Event Specialist at Tourism Australia. In his New York-based role, he will work to implement Business Events Australia’s strategy in North America and support the global team in the UK market.
April Flagg
After five and a half years as national sales manager at The Peabody, Flagg joins The Broadmoor as the director of national accounts, northeast and international sales. Her service industry career has spanned nearly every department, from station cook to executive meeting manager. She has a dedicated clientele who continue to follow her to each place of business. She brings her dedication and integrity to The Broadmoor.
Bobbie Peppers
In her new role as general manager at The Memphian, Peppers will oversee the 106-room boutique hotel’s day-to-day operations as well as the operations of its two onsite restaurants, Tiger & Peacock and Complicated Pilgrim. She will draw on over two decades of experience in hospitality to lead and direct employee development and help to build the hotel’s brand locally and beyond.
Robert Friedl
Montage Kapalua Bay appoints Friedl as general manager. With over three decades in hospitality leadership, a dozen of which have been in Hawaii, Friedl is well-equipped to lead the resort’s daily operations. He earlier served as resort manager at Montage Kapalua Bay during its reflagging and remodeling from The Residences at Kapalua Bay.
Amro Ali
Ali brings over 15 years of experience to his new role as director of sales and marketing at The Ritz-Carlton Maldives, Fari Islands. He began his career as a front office receptionist at Dusit Thani Dubai and due to his dedication and capability, quickly climbed to the role of sales executive. He most recently served as the cluster director for sales and marketing for The Ritz-Carlton and JW Marriott Absheron in Baku, Azerbaijan.
Ella Kent
Kent is appointed as spa director at The Spa at Sea Island. She will oversee all aspects of the spa, salon, fitness center, racquet sports and athletics to lead treatment and program development, as well as the expert staff of therapists and trainers. She has worked at Sea Island since 2014, first as spa, fitness and tennis director, then as director of rooms.
Richard Raab
Raab will draw on over 25 years of experience with Four Seasons to lead the opening of Four Seasons Cabo San Lucas at Cabo del Sol as general manager. He most recently worked as general manager of Four Seasons Hotel Bahrain Bay, and has worked on properties across the Caribbean, Los Angeles and the Middle East.
Derek Wood and Erica Totora
Wood is director of sales at JW Marriott Tampa Water Street and Tampa Marriott Water Street. Having worked at numerous Marriott-brand hotels over the past 15 years, including his former role as associate director of sales at JW Marriott Orlando Bonnet Creek Resort & Spa, he brings a wealth of experience to oversee all sales operations and develop strategies to maximize revenue in his new role.
Totora is promoted from her role as senior marketing manager to director of marketing at JW Marriott Tampa Water Street and Tampa Marriott Water Street. With over a decade working in luxury hospitality, Totora was a key player in elevating the properties in her former role and will bring her expertise and proven work ethic to her new role as she furthers the marketing of the properties.
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