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Meeting Profs Travel Report: Can ‘Broken’ U.S. Airlines Be Fixed? Senate Hearing Spotlights Consumer Frustrations, Airline Accountability

Smart Meetings

McGee, senior fellow for aviation and travel, American Economic Liberties Project, told the Committee that “the nation’s airline industry is broken.” American Airlines is about to launch “New Distribution Capability,” which will make airfares more opaque than ever. Department of Transportation authority to oversee the airlines.

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Meeting Planners Travel Report: Airlines Get Poor Report Card

Smart Meetings

. – Ed Bastian, Delta CEO on CBS This Morning Airline Satisfaction: Food is the Only Category Rising The JD Power 2023 North America Airline Satisfaction Study released on May 10 found that customer satisfaction with major airlines is down significantly for a second consecutive year.

Airlines 236
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TWT: AGs Demand Government Hold Airlines Accountable

Smart Meetings

As airline passengers and travel planners take a collective breath and wish upon a star that the aviation chaos that occurred this summer will end after Labor Day, a group of very disgruntled Attorneys General have banded together and asked the Senate to make airlines accountable to state authorities.

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TWT: Airlines Get ‘Berned,’ Biz Travel Stats Spike

Smart Meetings

Bernie Sanders Demands Airline Accountability, Airlines Blame FAA. I am writing today to urge you to take immediate action to substantially reduce the number of airline cancellations and delays in our country and protect the rights of airline passengers throughout our nation.”. “I

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Meeting Planners Travel Report: DOT to Dig Into Southwest Airlines Holiday Chaos

Smart Meetings

DOT Announces Investigation into Southwest Holiday Chaos The Department of Transportation (DOT) announced an investigation this Wednesday into Southwest Airlines’ chaotic holiday weekend in December 2022. DOT is in the initial phase of a rigorous and comprehensive investigation into Southwest Airlines’ holiday debacle that stranded millions.

Airlines 184
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Airlines Evolve to Cater to Groups

Smart Meetings

Airlines are updating their business travel programs to be friendlier for groups struggling with last-minute changes, rising costs and reporting requirements. They can be used for travel on United’s partner airlines as well, making connecting flights easier. Old-school seat-blocking didn’t work for airlines or travelers.

Airlines 236
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TWT: Canada’s Covid Veil Lifts, Biden Asks Airlines for Fee Transparency

Smart Meetings

Biden Wants an End to Hidden Airline Fees. President Biden announced a bid this week to end hidden airline fees. In response to the proposed rule, Transportation Secretary Pete Buttigieg said, “Airline passengers deserve to know the full, true cost of their flights before they buy a ticket. In response to the move, William J.

Airlines 246