April, 2024

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American Airlines Eases Pet Policy

Smart Meetings

As American makes it easier to travel with pets, what will this mean for passengers? The next time you’re on an American Airlines flight, don’t be surprised if things look a little, well, furrier. American recently updated its pet policy, which could serve as encouragement to travelers—specifically, those who normally leave their small friends at home or try to pass them as support animals—to bring them along.

Airlines 278
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The 2024 Travel Outlook Survey Results: What are DMO’s Marketing Priorities?

Advanced Travel and Tourism

Our 2024 Travel Outlook survey highlights DMOs’ Marketing Priorities, with professionals from destination marketing organizations (DMOs) emphasizing brand awareness as their top goal for 2024, even surpassing the importance of increasing visitor numbers. Brand awareness, indicated by 40% of respondents, is deemed crucial for destinations in generating demand and emerging from the recent pandemic years.

Marketing 245
MICE professionals

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How to Write a Winning Proposal for Any Client

ADMEI

How to Write a Winning Proposal for Any Client 10 April 2024 Writing a winning client proposal is both an art and a science. Historically, Destination Management Companies (DMCs) adopted the practice of presenting highly personalized proposals to clients, showcasing unique event designs, vendors, and ideas. However, this approach typically involves disclosing your intellectual property, which is only advisable with a client agreement such as a Letter of Intent/Engagement in place.

Proposal 200
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Get to Know ME with Claire Urness

Motivation Excellence

Meet Claire Urness, from our Performance Management team! She hasn’t been with us a year quite yet, but she’s already found she feels right at home in our Schaumburg headquarters. A self-described “shy person,” we appreciate her willingness to sit down with us for this month’s Get to Know ME edition. Read on and watch our short video to learn more about Claire!

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COVID-19 Travel Consumer Sentiment Study

TravelBoom and sister agency, The Brandon Agency, release new consumer sentiment study on travel amidst the COVID-19 second wave

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Exploring the Metaverse for Corporate Event Experiences

Traveler's Q

In an era where digital innovation reshapes our interaction landscapes, the traditional confines of corporate events are being reimagined. The metaverse, a burgeoning virtual reality (VR) space, stands at the forefront of this transformation, offering a realm where physical boundaries dissolve. This digital dimension invites companies to redefine engagement with employees, clients, and stakeholders, promising an era of limitless possibilities.

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Travel deeper, not further – a new model for sustainable incentive travel?

Pádraic Gilligan

Pádraic Gilligan, Managing Partner, SoolNua and Chief Marketing Officer, SITE Turning Adversity into Opportunity Late of Lonely Planet, Oliver Smith found himself out of a job due to the pandemic. He quickly turned adversity into opportunity by visiting ancient pilgrim sites in the UK, eventually monetising his experiences in the form of a new publication, Read more » The post Travel deeper, not further – a new model for sustainable incentive travel?

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The 2024 Travel Outlook Survey Results are Here

Advanced Travel and Tourism

Even with sophisticated data and consumer profiling, success relies on the basics — that is, the right time, right place, right message directed at the right audience. When you’re thinking about how you can best reach travelers and potential travelers as they move across their digital journey, these four considerations are the key to success. Sounds simple enough?

Travel 241
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7 Restaurant Trends Resorts Need To Hop On (Right Now!)

Dana Communications

Craving an increase in RevPOR? Get your fill of guests (and locals) in your restaurants. With nearby eateries pulling out all the stops to tempt diners, we know that’s easier said than done. But just a few tweaks to your F&B operations and menus can have you leveraging seven of the latest culinary trends to seat more and more patrons. A Feast For The Senses It’s not enough to whip up great tasting food.

Trends 137
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First Business Event in Las Vegas Sphere

MeetingsNet

The keynote address for HPE Discover 2024 will use the venue’s 160,000-square-foot wraparound screen as the band U2 did a few months back. When Hewlett Packard Enterprise brings its HPE Discover 2024 conference to the Venetian Convention and Expo Center in mid-June, attendees will have to walk a bit farther than usual to take in the keynote presentation from HPE President and CEO Antonio Neri—but it’s unlikely that many of them will mind the inconvenience.

Events 123
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Tech-Infused Weddings: The Allure of VR and AR in Modern Matrimony

Traveler's Q

Have you ever dreamed of a wedding in Paris or on a secluded beach? Now, imagine bringing that dream to life from anywhere in the world. Welcome to weddings in the age of virtual reality (VR) and augmented reality (AR). The Evolution of Wedding Planning Gone are the days when wedding planning was confined to tangible, physical limitations. Enter the revolutionary era of tech-infused weddings, a nexus between tradition and cutting-edge technology.

Proposal 130
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Evolution of the DMC:Renewing Business Relationships with Deeper Trust, Transparency & Understanding

The evolution of the DMC industry requires that it embark upon a renewed relationship with clients that is built upon transparency, trust, and understanding.

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Three Ways to Weave Local Culture Into Your Next Meeting in Calgary

Convene by PCMA

Head to Crescent Heights for some of the best views of Downtown Calgary. (ROAM Creative) As many major cities work on their downtown revitalization strategies, one city stands out as a role model that can help them harness new possibilities: Calgary. The third-most populated city in Canada is in the midst of a massive transformation that is best summed up by The Washington Post — “Almost every direction one looks in downtown Calgary,” the paper’s editorial board wrote in the middle of 2023, “the

Culture 116
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GMID 2024: Events Scheduled for Global Meetings Industry Day

Smart Meetings

Meetings planners converge to share their experiences April 11th, 2024, marks the annual Global Meetings Industry Day (GMID) where meeting professionals all over the world will be able to share and learn from each other about the importance of the meetings industry on a global scale. Smart Meetings chatted with Geoff Freeman, president and CEO of U.S.

Meeting 246
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The 2024 Travel Outlook Survey Results: Appealing to the Traveler’s Niche Interest

Advanced Travel and Tourism

“Local gastronomy, nature, wellness and rural tourism experiences will take centre stage in travel in 2024.” SANDRA CARVAO Chief of Market Intelligence & Competitiveness, World Tourism Organization (UNWTO) “Jack be nimble, Jack be quick…” Since 2020, destination marketers have had plenty of practice with skills like pivoting and flexibility. Watching consumer travel trends to stay ahead of the curve is essential for a nimble organization.

Travel 195
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Quick Trips: How to Score Spontaneous Bookings

Dana Communications

The golden rule of traveling was always to book early, and the earlier the better. Jump ahead to today’s world of flexible work schedules and mobile-savvy globe-trotters and you’ll find that more and more people are choosing to book shorter, spur-of-the-moment trips on the fly. Here we unfold seven savvy strategies to attract last-minute bookers to your hotel.

Booking 133
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Luxury experiences: When luxury meets hospitality

EHL Insights

The luxury industry is undergoing a change. As a result, its products are reaching more and more people. In order to avoid losing exclusivity and uniqueness, many brands are now relying on ‘experiences’. These are enabling them to strengthen their relationships with their customers, offering them a unique experience without sacrificing status or reputation.

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Revolutionizing Event Management: How AI is Shaping the Future Now

Traveler's Q

Imagine your next event planned by a genius mind that never sleeps—welcome to the era where artificial intelligence (AI) transforms event planning into an art form. The introduction of AI into the realm of event planning marks a pivotal shift, turning mundane tasks into a canvas for innovation. The implications of this transformation are profound, as AI not only streamlines operations but also elevates the attendee experience to new heights.

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The Anti-Diet Movement on Display at an Event for Dieticians

Convene by PCMA

Nutrition experts caution that the anti-diet movement is “hurting people at risk of health problems related to excess weight and a poor diet,” according to a recent story in The Washington Post. In March, I wrote about new research suggesting that the oft-recommended practice of intermittent fasting — abstaining from eating for 16 hours during the day — is actually detrimental to your health.

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New and Renovated: Bigger and Better Than Ever

Smart Meetings

Unique venues for meetings with charm From coast to coast, meeting venues and hotels renovate and debut expanded, redesigned meeting spaces. The distinct character of each of these new and renovated properties is certain to inspire, whether you’re meeting in stylish New York, bright and bustling New Orleans or spectacular, serene southwest Washington.

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The 2024 Travel Outlook Survey Results: What are DMO’s Marketing Priorities?

Advanced Travel and Tourism

Our 2024 Travel Outlook highlights DMOs’ Marketing Priorities, with professionals from destination marketing organizations (DMOs) emphasizing brand awareness as their top goal for 2024, even surpassing the importance of increasing visitor numbers. Brand awareness, indicated by 40% of respondents, is deemed crucial for destinations in generating demand and emerging from the recent pandemic years.

Marketing 192
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When to Embrace Change—and When to Hold Your Ground

MeetingsNet

A veteran planner explains how to push back tactfully but effectively when a proposed change isn’t for the better. During the 12-hour educational marathon hosted by Meeting Professionals International on April 11—Global Meetings Industry Day—one session presenter touched on a delicate issue that surely had all the business-event planners in attendance nodding along: Yes, change is essential and inevitable.

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Bounce Back Stronger: Analyzing and Learning from Event Failures

Bizzaboo

The truth hurts, but not all events are successful. Event failures are common and can be a major setback for any event organizer or company. But instead of dwelling on the failure, it’s important to analyze and learn from it to bounce back stronger and build a more resilient event strategy. In this article, we’ll explore the importance of analyzing event failures and how they can lead to future event success.

Logistics 103
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Enhancing User Experience: Making Tourism Websites Accessible for All

Tourism Tiger

Explore the importance of accessibility in tourism websites, and learn how prioritizing inclusivity can amplify reach and enhance user experience. Discover essential tips for optimizing website accessibility!

Website 94
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Upscale or Casual, Dining Options are Endless—and Delicious—at Ocean Casino Resort

Convene by PCMA

Ocean Casino Resort in Atlantic City, New Jersey, offers world-class dining. The endlessly delicious options for dining at Ocean Casino Resort in Atlantic City, New Jersey, will set your meeting apart: your attendees will savor every bite. They can enjoy a quiet meal in their well-appointed room or at the impressive collection of renowned restaurants offering a wide variety of cuisines in casual and upscale settings.

Sports 98
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New and Renovated: Inspiring, Inventive, International

Smart Meetings

Brand new meeting spaces around the world Seeking inspiration for your next international meeting or incentive? Look no further! Whether you’re headed off to take in the great skyscrapers of Dubai, relax by the ocean in Cabo San Lucas or wander amongst Oxford’s iconic streets, there’s a new and renovated hotel perfect for an awe-inspiring international gathering waiting for you.

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The 2024 Travel Outlook Survey Results: Slicing Up the Paid Media Pie

Advanced Travel and Tourism

Reaching repeat visitors and driving the right prospects requires having multiple paths from engagement to conversion. Based on our recent findings and given all the options at their disposal — both digital and traditional — how are DMO marketers planning to allocate paid media resources in 2024? When asked about directing American Rescue Plan Act (ARPA) funds toward marketing efforts, a significant number (18%) indicated they would be spending more on paid media in 2024.

Media 162
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3 Lessons for Planners from Global Meetings Industry Day

MeetingsNet

For an industry that often seems invisible, GMID is its annual coming-out party. Here are some useful takeaways from the day’s educational sessions. Held this year on Thursday, April 11, Global Meetings Industry Day is “an international day of advocacy showcasing the undeniable value that business meetings, trade shows, incentive travel, exhibitions, conferences, and conventions bring to people, businesses, and communities,” according to the U.S.

Planner 98
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The Global Sustainable Tourism Council (GSTC) publishes new GSTC MICE Criteria

Travel Daily Media

The post The Global Sustainable Tourism Council (GSTC) publishes new GSTC MICE Criteria appeared first on TD (Travel Daily Media) Brand TD. The Global Sustainable Tourism Council® (GSTC®) is pleased to announce that the GSTC MICE Criteria have been published and are available to the public for non- commercial use. Developed for Venues, Event Organizers, and Events & Exhibitions, the GSTC MICE Criteria, developed with support from the Singapore Tourism Board (STB), will guide businesses towar

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New Destinations and Hotel Brands Partner with CWW to Increase Visitation and Revenue

Connect Worldwide

Scottsdale – April 4, 2024 – Connect Worldwide, a leading travel representation company, is excited to announce the appointment of its Midwest USA office, aimed… The post New Destinations and Hotel Brands Partner with CWW to Increase Visitation and Revenue appeared first on CWW.

Travel 94
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A Reimagined Omaha is Perfect for Your Meeting

Convene by PCMA

The RiverFront is a highlight of newly enhanced downtown Omaha. Omaha continues to unveil more than $8 billion worth of new development and enhancements that increase the city’s appeal as a meetings and event destination. Three key highlights include The RiverFront, Joslyn Art Museum, and an airport expansion. OMA Airport Last year the Omaha Airport Authority reported its second busiest year in history with more than 5 million passengers passing through the airport.

Meeting 98
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New and Renovated: Spaces of Grandeur

Smart Meetings

Feeling classy? These New and Renovated spaces are for you. These new and renovated hotels all share one fabulous commonality: rich, luxurious spaces that transport visitors to what feels like a European castle, with jewel-toned hues, plush furnishings and ambient lighting. Whether you’re meeting in Washington’s wine country or lively New Orleans, you’ll find your event brimming with a feel of decadence and elegance.

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The 2024 Travel Outlook Survey Results are Here

Advanced Travel and Tourism

Even with sophisticated data and consumer profiling, success relies on the basics — that is, the right time, right place, right message directed at the right audience. When you’re thinking about how you can best reach travelers and potential travelers as they move across their digital journey, these four considerations are the key to success. Sounds simple enough?

Travel 173
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Knock, Knock … Are Your Attendees’ Rooms Secure?

MeetingsNet

Electronic hotel-room keycards with a security vulnerability puts a new risk-management issue on planners’ plates. A meeting professional’s responsibilities are far reaching, but they haven’t typically required knowledge of the host hotel’s guest-room door keycard system. That’s changed. A flaw with Dormakaba’s Saflok electronic lock—which are installed on several million doors in more than 13,000 locations (mostly hotels)—makes them relatively easy to hack.

Attendee 104
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British Airways and Virgin Atlantic CEOs to speak at Sustainable Skies World Summit 2024

Travel Daily Media

The post British Airways and Virgin Atlantic CEOs to speak at Sustainable Skies World Summit 2024 appeared first on TD (Travel Daily Media) Brand TD. L-R: Sean Doyle, BA and Shai Weiss, Virgin Atlantic Aviation leaders Shai Weiss, CEO of Virgin Atlantic and Sean Doyle, CEO of British Airways as keynote speakers at the Sustainable Skies World Summit 2024.

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Unraveling the Confusion about Thinking and Feeling

Conferences that Work

I am not a psychologist or neuropsychologist. However, I have spent thousands of hours as an amateur, supervised by therapists, leading small group workshop explorations of individuals’ struggles to make sense of their lives. And I’ve learned that confusion about thinking and feeling is common. Especially for men. As I wrote in 2010: “…when I was growing up my education emphasized thinking…However, the educational agenda allocated no time for understanding or expressing my feel

Retreat 80
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Is the RFP Process for Events Getting Easier or Harder?

Convene by PCMA

Showcase — presented by PCMA and Destinations International during Business Events Industry Week in Washington, D.C. — began with a discussion about “The State of Sourcing.” (EPNAC photo) The topic for panelists participating in “The State of Sourcing” discussion kicking off Showcase — presented by PCMA and Destinations International on April 10 during Business Events Industry Week in Washington, D.C. — was RFPs: the good, the bad, and the ugly.